Job Description

Description & Requirements
The Professional Services Administrator / Assistant is required to provide key administrative and business support to the EMEA Vice President and possibly additional senior management in the UAE region (no more than 3 total executives, with the VP as the primary executive). The candidate will also be responsible for general HR administrative duties.
The EA will have the ability to exercise good judgment and confidentiality in a variety of situations, with strong written, verbal communication, administrative, and organizational skills, along with the ability to maintain a realistic balance among multiple priorities.
This position is based on a 6 month Fixed-Term Contract (FTC).
A day in the life will typically include:

• Arrange and manage rapidly changing and complex calendars on a global scale
• Manage domestic and international travel, flights, hotels, and ground transportation
• Participate in management team calls, issue agendas, take minutes and monitor actions
• Event coordination and project management for executive(s) and customer visits
• Coordinate divisional workshops, team events, offsites and town halls
• Process expense reports, ensuring accurate cost allocation and adherence to expense policy
• With extensive experience/knowledge in Tecom/Freezone visa processing
• Ensure all employees new visa/ renewal processes are completed in a timely manner
• Issue HR letters (e.g., salary certificates, employment letters, NOCs)
• Review and prioritize emails and follow up on urgent action items
• Assist with PPT presentations
• Communicate in a positive and professional manner with internal and external clients on behalf of their executive
• Type letters, reports and other correspondence as required
• Provide general administrative support

Basic Qualifications:

• Proven experience of supporting senior executives within a high-paced environment
• Exceptional written and oral communication skills
• High level of flexibility and adaptability
• The ability to multitask and prioritise an everchanging workload
• Excellent word processing and IT skills, including knowledge of a range of software packages
• The ability to work under pressure and to tight deadlines, strong sense of urgency
• Good organisational and time management skills
• Excellent interpersonal skills
• Strong attention to detail
• Discretion and an understanding of confidentiality issues

About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
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We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM(TM) prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
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Skills Required