Job Description

Lead a team. Drive transformation. Deliver excellence.
At IRIS Software Group, we're on a mission to simplify the lives of professionals in schools, payroll, HR and finance. We're now hiring a Professional Services Manager to lead our Education Project Management team through the successful delivery of multi-product, high-impact projects across the UK.
As a key member of the Professional Services leadership team, you'll be responsible for driving operational excellence, championing customer satisfaction, and leading continuous improvement in project delivery.
What You'll Do
Lead and grow a team of Project Managers and Coordinators
Oversee complex implementations across education, payroll, and HR
Embed best practice frameworks and Ways of Working (WOW)
Collaborate cross-functionally with Sales, Customer Success, and Product
Drive revenue delivery, margin management and project forecasting
What You'll Bring

• Experience in Professional Services / Project Management
• Proven success in leading project delivery teams, ideally in SaaS or education tech
• Experience delivering multiple projects across HR, payroll, or education software
• Strategic thinking and commercial acumen
• Inspirational leadership and exceptional stakeholder management skills

Why IRIS?
With over 120,000 customers, 850,000 employees managed through our HR platforms, and millions of parents engaged via our education solutions, IRIS Software Group helps organisations get it right first time, every time. Backed by Hg Capital, we are growing fast with innovation, purpose and customer success at our core.
Ready to lead the way in Education project delivery?
Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
INDMED
As one of the UK's largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child's school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers' businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It's vital these mission-critical functions work first time, every time.
That's why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time - so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We're delighted to be certified as a Great Place to Work and one of the UK's Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
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