Job Description

We are seeking a dynamic programme administrator to join the Institute for Sustainable Philanthropy (IFSP). This role focuses on managing relationships with our students and alumni, as well as assisting our research team with ongoing projects. The successful candidate will ensure that our courses run smoothly and that all participants and research partners have a good experience of working with us.

We use the same platform for course delivery as the major universities and thus you will learn how to use Canvas to create new courses, admit new students, coordinate assignment submissions and manage student relationships.

Responsibilities:

Managing administration for IFSP's educational courses and partnerships. Student registration and onboarding to the Canvas platform. Assisting in the set-up of new courses. Administration of pre-course and post-course questionnaires. Proofreading and quality controlling existing course materials. Overseeing the tutor team in the marking of assignments for educational courses. Handling student enquiries, course bookings, and ongoing support. Raising invoices and following up non-payment. Creating and distributing post-course Certificates and assisting in managing the LinkedIn alumni group. Assisting the research team with literature reviews and report/article preparation Assisting in the management of research partner relationships Collecting and entering research data for research projects, along with basic analysis Supporting the management team with financial administration, including liaison with Accountants for bookkeeping and VAT returns. Supporting the management team with the preparation of paperwork for our quarterly Board meetings. Handling staff expense claims and providing office administration support. Any other reasonable activities as determined by line management.

Person specification:

Strong proficiency in office software - Word, PowerPoint and Excel. Experience with Mailchimp would be an advantage. Strong attention to detail and excellent proofreading skills. Ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Experience in the non-profit or education sector is a plus. We are particularly interested in graduates with degrees in Psychology or Business, however this is not a requirement for this role.

Benefits:

Opportunity to work in a dynamic and growing organisation. Opportunity to make a difference to global philanthropy. Professional development opportunities. Flexible working arrangements.
The right candidate can expect to advance within the charity in a research fellowship or office management role over the next couple of years.

About the Institute for Sustainable Philanthropy (IFSP):

The Institute for Sustainable Philanthropy

is a research charity, conducting research in the general domain of philanthropy and charity giving.

We aim to grow philanthropy by generating new scientific research to create more memorable giving experiences that genuinely contribute to the wellbeing of charity donors. We publish this research and offer courses to fundraisers so that they can apply our ideas in their professional practice.

We work with charity clients in countries such as the UK, USA, Norway, Ireland, Poland and Australia. Our clients include the RNLI, Oxfam, RSPCA, UNHCR, Habitat for Humanity, Lutheran World Relief, Amnesty International, and many more.

You can find out more about our work at www.philanthropy-institute.org.uk

If you have any questions, please email kathryn@philanthropy-institute.org.uk. Please use "Programme Administrator" in the subject line.

The Institute is proud to be an equal opportunities employer.

We look forward to hearing from you!

Job Type: Full-time

Pay: 30,000.00 per year

Work Location: Hybrid remote in Plymouth PL4 0EG

Expected start date: 26/08/2025