Job Description

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.


Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.



This role is focused on Programme outcomes & benefits and would be suitable for someone with a passion for carbon and sustainability, energy systems, or complex airport buildings infrastructure. The role of the Analyst is to support managing sponsors with the ownership of benefit management plans (BMPs). Operating at both project and programme level to ensure all investment decisions have robust BMPs, which are tracked and reported through the gateway lifecycle -supporting prioritisation where required and ultimately benefit realisation of our capital programmes.


This role will lead in smaller and less complex projects in benefit optimisation to ensure an effective solution is delivered from an outcomes & benefits perspective. The role holder should be able to articulate the priorities, business benefits and resolve constraints / issues and conflict with guidance from the managing sponsor. The Sponsor's Analyst is responsible for working with internal and external stakeholders to ensure the project is delivered and benefits are realised. They should ensure commitment & buy in with help and support where necessary.



The ultimate accountability of this role for tracking programme outcomes and benefits, through the ownership of the BMP and its reporting. Supporting the managing sponsor as the voice of the business in programme-related decisions and sponsors will be prepared to play an active role in all programme-related conversations. Being familiar with Heathrow's programme delivery and governance processes. Building strong working relationships with programme teams to support the managing sponsors view of project pipelines, benefit realisation and sponsorship reporting. Establishing strong working relationships with key stakeholders across the business including Finance, Operations and Benefit Owners. Ensuring that all user requirements are captured, and approvals are in place to meet schedule dates, as well as understanding regulatory requirements. Sponsors will ensure post project reviews are done and learning and benefits realisation are captured.

Degree qualification in an appropriate discipline, or equivalent academic achievement. Professional qualifications (membership of an appropriate institution) or evidence demonstrating continued personal development. Experience in a range of capital / revenue projects with a clear understanding of project management and sponsorship. APM / MSP desirable. Proven ability to work collaboratively with other teams and external stakeholders to achieve a common result Strong stakeholder skills, the ability to manage ambiguity & influencing skills Ability to synthesise, produce evidence based, accurate and insightful analysis.

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.


Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.


It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.


Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.