Job Description

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.


Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.



The Programme Analyst will support the Programme Sponsorship team in ensuring our capital programmes deliver the outcomes and benefits they are designed to achieve. This is a hands-on role for someone with a strong analytical mindset and an understanding of project or programme delivery, who enjoys working with data, stakeholders and governance frameworks.


You will work closely with the Managing Sponsor and Functional Sponsor to develop and manage Benefit Management Plans (BMPs), provide insight on performance, and help keep programmes aligned to our strategic objectives.


This role offers the opportunity to influence investment decisions, support the realisation of benefits across Heathrow, and build experience in sponsorship, benefits management and programme governance.



Creating, updating and monitoring Benefit Management Plans (BMPs) at project and programme level, ensuring benefits are clearly defined, baselined and tracked. Preparing and supporting monthly Programme Committees, including producing papers, maintaining trackers and capturing actions, decisions and outcomes. Maintaining benefits and performance dashboards; analysing project and programme data to identify risks, trends and opportunities, and producing clear, evidence-based insights. Working with project, programme and functional stakeholders to ensure benefits are accurately captured, owned and reported throughout the lifecycle, including post?project reviews and lessons learned. Leading smaller, less complex initiatives or workstreams focused on optimising benefits, helping to resolve issues and constraints with guidance from the Managing Sponsor.

Experience of benefits management, sponsorship, PMO or investment governance in a project or programme environment. Knowledge of APM / MSP or other project and programme management frameworks or accreditations. Experience supporting post?project reviews, benefits realisation reviews or continuous improvement initiatives. A proactive, curious mindset, with an interest in improving processes and ways of working to maximise benefit realisation.

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.


Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.


It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.


Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.