At Avado, we believe all transformation starts with people. As a Platinum provider of CIPD training, we empower HR and L&D professionals to build the skills, mindsets, and capabilities needed for the future of work.
In a world reshaped by AI and rapid change, we're committed to developing future-ready people professionals through high-impact, accredited learning experiences. Our programmes combine practical application, collaborative learning, and award-winning design to ensure our learners - and their organisations - can thrive and grow.
Our connected learning approach blends deep expertise, innovative technology, and a strong community of support. From early-career learners to experienced practitioners, we deliver real, measurable change that supports individual growth and business transformation.
Avado is part of the Blenheim Chalcot portfolio - the UK's leading digital venture builder - giving us access to a powerful network of innovation, investment, and expertise.
About the role
We are looking for a senior CIPD professional to take on the role of Programme Lead for CIPD Level 7. Reporting to the Product & Operations Director, this role combines advanced teaching expertise with strategic programme leadership.
You will deliver high-quality live online classes and provide academic and pastoral support to learners on the CIPD Level 7 Advanced Diploma. You'll be working with experienced HR practitioners who expect depth, challenge, and real-world application - and your role will be to guide them through the complexities of strategic people practice, leadership, and evidence-based decision-making.
As Programme Lead, you will oversee the delivery, quality, and continuous improvement of our Level 7 provision. You will manage a team of experienced tutors, contribute to programme strategy and design, and ensure that our offering remains aligned with the CIPD Profession Map and evolving industry demands, including the impact of AI and emerging technologies on the profession.
This is a hands-on leadership role, ideal for someone who enjoys engaging deeply with both learners and content, while also shaping the future of our Level 7 qualification.
What you'll do
You will be accountable for:
Delivering engaging and academically rigorous live sessions (daytime and evening) aligned to CIPD Level 7 learning outcomes
Supporting learners to apply strategic HR concepts, models, and research to complex workplace challenges
Providing in-depth academic guidance and critical feedback to support reflective, evidence-based practice
Monitoring learner progress and maintaining accurate records to ensure timely interventions
Managing cohorts with professionalism and empathy, supporting their success through structured check-ins and tailored communications
Leading monthly progress reviews and contributing to internal quality assurance processes
Responding to learner queries on the Learning Hub and in group forums, fostering a collaborative learning environment
Sending regular cohort communications to maintain engagement and momentum
Being accountable for pass rates, progression, and completion at Level 7
Participating in standardisation and moderation activities to uphold assessment integrity
Marking submissions and resubmissions in line with CIPD criteria, providing high-quality developmental feedback
Ensuring compliance with all Avado policies and regulatory requirements (e.g. GDPR, safeguarding, EQA)
Maintaining your own CPD to stay current with evolving HR practice, academic trends, and learning technologies
In your Programme Lead capacity, you will also:
Line manage and support a team of Level 7 tutors, ensuring consistent delivery standards and learner experience
Lead planning for Level 7 programme delivery, including live session schedules, tutor allocations, and assessment deadlines
Act as the primary escalation point for complex learner issues or academic concerns within the Level 7 programme
Monitor programme performance data and lead targeted interventions to improve learner outcomes
Collaborate with internal teams (Curriculum & Assessment, Student Support, Product & Platforms) to ensure programme content and delivery remain current and effective
Contribute to the strategic direction of Avado's Level 7 offering, identifying opportunities for innovation and growth
Represent the Level 7 programme and tutor team in cross-functional meetings, sharing insights to drive continuous improvement and learner success
This is a remote role, but regular in-person collaboration is important. You'll be expected to attend monthly management meetings at our London office, as well as occasional company events or team gatherings at specified locations.
What we're looking for:
Recent and relevant experience in senior HR or L&D practice
A CIPD qualification at Level 7
Active CIPD membership
Proven experience teaching on CIPD qualifications
Strong academic literacy, with the ability to support learners in developing critical thinking, analysis, and evidence-based decision-making
Confidence using virtual delivery tools, learning management systems (LMS), and CRMs such as HubSpot
Excellent organisational, communication, and interpersonal skills
A collaborative, solutions-focused approach and a learner-first mindset
Lots of benefits including:
Holidays - 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years
An additional day off on or around your birthday
Cycle2Work scheme
Statutory pension and life assurance.
On-demand access to our Avado Connect community
Access to curated personal development tools, including the SEEDL learning platform and Blenheim Chalcot's training hub and resources.
And... just for being here, we offer you a culture that's created and nurtured by super smart people and underpinned by our Values which guide our thinking, decisions and actions, creating a truly unique place to work. You will also get to be at the forefront of helping a very diverse range of professionals enhance their careers, whether at the early stages or later down the line.
You'll enjoy an environment with an enviable workspace to use in West London, serious personal development opportunities (well, we are a learning organisation after all), and some rather nice job-related and lifestyle perks.
Avado is one of those rare places where anyone from anywhere with any background or experience is free to come and do their very best work. We believe in the diversity of thought, as that's what helps us help our clients and learners - whether investing in their own development, or having their employer invest for them. Equality, diversity and inclusion are values that underpin our success; come and see for yourself!
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing recruitment@blenheimchalcot.com - but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing recruitment@blenheimchalcot.com - but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.
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