Job Description

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.



JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.



We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Role Overview:

We are seeking a highly motivated and experienced Programme Manager with proven expertise in Digital Transformation and preferably Shopify implementations to lead and deliver strategic digital initiatives across our e-commerce platforms. This role will be pivotal in driving the successful implementation, optimisation, and scaling of Shopify-based solutions, ensuring alignment with business goals and customer experience standards.

Key Responsibilities:

Lead the end-to-end delivery of digital programmes, with a focus on Shopify platform enhancements and integrations. Collaborate with cross-functional teams including key business functions, product, and software engineering teams to drive delivery. Manage multiple concurrent workstreams, ensuring they are delivered on time, within budget, and to specification. Oversee vendor relationships and third-party system integrators working on Shopify customisations and apps. Monitor performance metrics and KPIs to assess programme success and identify areas for improvement. Champion agile methodologies and continuous improvement across transformation and digital delivery processes. Ensure compliance with data protection, accessibility, and security standards. Develop and implement change management strategies and plans to support adoption of new processes and technologies.

Required Skills & Experience:

Proven experience managing digital programmes, ideally within e-commerce or retail. Strong hands-on experience with Shopify and app ecosystem. Solid understanding of digital technologies, web development processes, and integrations (e.g., ERP, CRM, payment gateways). Ability to engage and communicate with stakeholders across all levels to build awareness, understanding and buy-in for change initiatives. Strong analytical and problem-solving abilities. Experience with project management tools and agile delivery frameworks. Excellent budget and financial management skills with strong commercial acumen.

Desirable:

Experience with other e-commerce platforms. Familiarity with SEO, CRO, and digital marketing principles. Certification in project management

Group Transformation Programme Manager Role



We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.



Thank you for your time



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