Job Description

Contract: Healthcare

Location: London

, E14 9SH

Hours of work: 37.5

Contract Type: Permanent

We're looking for an experienced Programme Manager to lead change and continuous improvement projects across our healthcare business. This is a fantastic opportunity to influence key initiatives, collaborate with colleagues, and make a real impact on how we deliver excellence.

As Programme Manager, you will oversee strategic change programmes and improvement projects, ensuring actions are completed on time and to a high standard. You'll work closely with internal teams and stakeholders, driving collaboration and innovation to support the healthcare segment strategy. Reporting to the Performance Director, you'll play a key role in shaping the future of our operations.

Key Responsibilities

Lead and manage change programmes aligned with business priorities. Collaborate across teams to achieve project goals and deliver results. Organise and coordinate events, activities, and resources effectively. Oversee multiple workstreams, prioritising key activities. Maintain accurate project reporting, including plans and milestone tracking. Identify and escalate risks promptly and appropriately. Build and maintain effective internal stakeholder relationships. Drive innovation and continuous improvement using data and technology.

Professional and Personal Competencies/Qualifications

Proven experience in programme or project management. Excellent communication and stakeholder management abilities. Logical, data-driven approach with a passion for results. Ability to challenge traditional assumptions and propose creative solutions. Proficiency in project management tools (e.g., Monday.com or similar). Financial acumen and customer-focused mindset. Excellent organisational and planning skills with attention to detail.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.




Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.




We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.




Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.




If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com




If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace







To find out more about what we do - https://www.uk.issworld.com/