Job Description

Job Introduction

BPP Business School is a fast-growing school specialising in supporting international students from around the world to achieve their career goals. We offer a specialised portfolio of programmes in various centres in the UK with intakes throughout the year and we are always striving to enhance the student experience.


We are a dynamic and friendly school, and we take pride in our staff development opportunities. We look for energetic and innovative staff who are passionate about helping people and who want to make a difference.



The Programme Operations Administrator will be responsible for facilitating the smooth running of the Business School by providing consistent, proactive, high-quality administrative support.



The role will be primarily responsible for maintaining organisational administrative processes, including programme tracking, progression, online platform provisioning and maintaining a database of organisational files containing accurate records of the programme cycle.

Why work for BPP Education Group?

It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:



Brilliantly, you can study any of BPP's courses for free - be it a professional qualification or full degree. With hybrid working available, you'll be able to split your time between one of our centres and wherever you choose to call home. We also provide a generous annual leave entitlement of 30 days, and there's a rewards package that includes retail discounts and much more.


Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family

This role will encompass a variety of key operational tasks, such as

:



Setting up grouping trackers for relevant programmes after progression and liaising with the relevant teams Liaising with relevant teams regarding student study plans, student timetable or grouping changes and respond to subsequent student queries Updating student milestone trackers and students' journey following progression rounds and status changes Creating online platform pages, teaching forums, uploading session recording links and any other assets required to the online platform Support with online platform provisioning and grouping and any subsequent student queries Order materials for programmes that make use of hardcopy materials Authoring of exams on the prescribed exam software and sending exams off for the necessary checks after authoring Student placement tracking and updating systems as appropriate Status checks such as live status, SOA, location and cohort checks and key data updates to student tracking Setting up sit lists for first time exam sitters and exam resitters and liaising with the relevant teams on any changes or updates Assisting with international arrivals by checking students have been provisioned to cohort pages Setting up datasets for teams within the school as and when the need arises Creating and tracking student surveys and data Support operational teams in the school as and when is required Any other ad hoc tasks as required by the school

Skills, experience & qualifications required - Essential

Strong attention to detail Exceptional planning and organisational skills Able to work with large, complex data sets Excellent computer/IT skills including Microsoft Teams, Outlook, Word and Excel The ability to work well in a team and be collaborative Strong numerical skills to enable you to analyse data. Self-motivated, with the ability to work using your own initiative Ability to work under pressure, sometimes to tight deadlines Excellent communication skills - both verbal and written Have a strong desire and capability to learn new skills and new technologies

Skills, experience & qualifications required - Desirable

Knowledge of the higher education sector Experience in supporting students 'off track' Familiarity with Banner or a similar SIS Experience of developing new processes Experience in supporting students who are off track with their studies Experience of developing new processes


Please note that the successful candidate will be required to undergo certain necessary checks such as DBS.


BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!


BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP's safer recruitment practices.