Job Description

Job Title: Progression Administrator

Salary : 29,227 - 30,765

Location: Farringdon

About Us

Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living

This role

To provide an effective administrative service to the Progression Team and wider Sales Team, assisting those teams to deliver their shared ownership and private sale targets, meet all compliance objectives and ensuring the delivery of a consistent customer focused journey. Working as a key part of the progression team supporting the progression of buyers from offer accepted stage through to completion by demonstrating initiative, excellent levels of administration skills and customer service.

What you'll need to succeed

Knowledge of intermediate housing and private sale products.

Able to demonstrate an understanding of property conveyancing and sales transactions.

Attention to details Organisational skills Ability to work independently and within a team environment

Proven experience of delivering excellent customer care.

IT and numeric literacy

Educated to GCSE Standard

What you need to do now

If you're interested in this role, take a look at the attached for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.

Interview date

TBC - We reserve the right to close this advert early if required.

Please note :- we do not currently offer visa sponsorship.

What's in it for you?

Our benefits include:-

28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional 'Beliefs day' once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.



Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.



We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.




We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-



Gender Ethnicity LGBTQ+ Disability


Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!




We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.



For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: https://view.pagetiger.com/bksiskh/001