Job Description

About Us:

We are a local one-stop shop retrofit consultancy dedicated to supporting sustainable construction projects. Our mission is to provide high-quality retrofit solutions that enhance energy efficiency and sustainability in buildings. We are looking for a dedicated Project Administrator to join our team and support our retrofit construction projects.

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Key Responsibilities:

Client and Contractor Liaison:

Serve as the first point of contact for clients and contractors, addressing queries and providing information.

Quotations and Scheduling:

Obtain quotations from contractors and schedule works efficiently to ensure timely project completion.

Project Coordination:

Work closely with Retrofit Coordinators to manage project timelines and ensure smooth execution of retrofit projects.

Customer Support:

Provide excellent customer support by guiding clients through the retrofit process and addressing any concerns.

Documentation Management:

Maintain accurate records of project documentation, including Survey reports, quotes, contracts, and related documents.

Stakeholder Communication:

Communicate clearly and effectively with clients, contractors, and colleagues to manage expectations and ensure project success.

Efficiency Improvement:

Identify opportunities to improve processes and enhance operational efficiency.

Skills and Qualifications:

General

Experience:

Previous experience in an administrative role is essential. Experience within or an interest in sustainable construction is desirable.

Communication:

Excellent verbal and written communication skills, with the ability to convey complex information in a clear and concise manner.

Organisation:

Strong organisational skills with the ability to manage multiple tasks and priorities effectively.

Customer Focus:

A customer-centric approach with a commitment to providing high-quality support and service.

Teamwork:

Ability to collaborate with colleagues and stakeholders to achieve common goals.

Initiative:

Proactive and able to work independently, taking initiative to solve problems and improve processes.

Adaptability:

Flexible and adaptable to changing project requirements and priorities.

Technical Skills

Proficiency in using technology, including MS Office, Excel, and other project management tools.

Experience using a CRM system and/or Work Management software essential.

Accountancy skills desirable.

Minimum Qualifications

GCSE English & Maths Minimum of Grade C/4.

Desirable Qualities:

Growth Mindset:

A willingness to learn and develop new skills in the field of sustainable construction.

Persistence:

Determination to overcome challenges and achieve project goals.

Personal Responsibility:

A keen sense of accountability and responsibility for delivering high-quality work.

Future Orientation:

An interest in contributing to the long-term sustainability and success of the organisation.

Benefits:

Competitive salary based on experience, guaranteed above Oxford Living Wage. Opportunities for professional development and growth. Potential for flexible/hybrid working arrangements. A supportive and collaborative work environment.

How to Apply:

Interested candidates must have a right to work in the UK.

You are invited to submit your CV and a cover letter outlining your relevant experience and interest in the role to: cosyhomes-installs@retrofitworks.co.uk

Job Type: Full-time

Pay: 25,750.00 per year

Application question(s):

Are you located in Oxfordshire?
Experience:

Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Location:

Charlbury, OX7 3RR (preferred)
Work Location: In person

Application deadline: 18/08/2025
Expected start date: 01/09/2025