Job Description

This is an exciting opportunity to join the London Critical Infrastructure team at Thames Water, as we continue to invest in improving the environment and creating a more sustainable water system. This role is responsible for coordinating day-to-day project activities, supporting contract administration, and ensuring robust document control and governance across all projects. This is a key role, with responsibility for keeping the team organised and running smoothly.



This role requires a proactive, detail-oriented individual capable of managing multiple priorities in a safety-critical, regulated infrastructure environment.

What you'll be doing as a Project Administrator

Project and office administration. Coordinate activities across the team, provide & deliver reports, presentations & analysis of data to support meetings. Support the Rail Engagement Lead and Street Work Coordinators in gathering access requirements. Support delivery through progress tracking and reporting. Arrange and facilitate meetings, taking minutes and follow up on actions. Ensure compliance with internal processes and procedures. Ensure full compliance with the Bentley Central Document Environment (BCDE) for all SRE project documentation Deliver excellent customer service and continuous improvement. Assist with Health and Safety activities across the team.

Location - Hybrid 2 days a week from a London or Thames Valley Office

Salary - 35,265 to 39,000 depending on experience

36 hours a week

Driving Licence ideal

What you should bring to the role

To thrive in this role, the essential criteria you'll need are:

Experience working within a delivery-focused team and a good understanding of project delivery processes. A self-starter with a calm, methodical and analytical approach. Ability to "own the process" and be proactive with contractors. Excellent communicator externally and internally. (Written, verbal, presentation skills) Open and honest style, with an excellent telephone manner and the ability to follow up and ask for answers. Ability to mentor & transfer skills to others. Good understanding of customer expectations and our customer base. Working knowledge and Intermediate level of Office IT Systems. (including MS Office (Excel, Word), MS Outlook E-mail) Problem solving, decision making in relation to planning tasks. Database administration experience, including data entry and basic reporting.

Additional skills and experiences would be great to have/bring:

SAP / CRM experience would be ideal.

What's in it for you?

Competitive salary from 35,265 to 39,000 per annum, depending on experience. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.



If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.



Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the

recruitment process

. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to

help and support

.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.