Job Description

Please include a covering letter with your application, explaining how you would be suited to this role, as well as the skills and knowledge you would bring. Applications without a covering letter will not be considered

Summary:

We are looking for a highly organised and proactive Project Administrator to work as part of our Project Team.

About the role:

Supporting our Project Team based in Truro, the Project Administrator will be a key member of the Team, responsible for providing comprehensive administrative and governance support to ensure the smooth and efficient execution of projects.

Working as part of a high-performing team, you'll be responsible for:

Maintaining and updating project documentation, including project plans and our RAID (Risk, Assumptions, Issues and Dependencies) log. Preparing and circulating project status reports and meeting minutes. Assisting in the preparation for, and coordination of, project reviews. Scheduling and booking project meetings, workshops, and key project events (e.g. User Acceptance Testing and Training) and sending out follow-up communications. Maintaining and regularly updating the project task log, ensuring all tasks are accurately recorded and assigned. Proactively tracking the progress of tasks and following up with task owners to ensure timely completion. Identifying potential challenges and escalating issues to the Project Leaders as required. Assisting in the administrative aspects of project resourcing, such as tracking team member availability and allocation. Documenting and maintaining project processes, workflows, and best practices. Assisting in the documentation of business processes. Providing administrative support for project scoping activities. Acting as the main point of contact for project-related administrative enquiries. Communicating effectively with project leaders, team members, and other stakeholders to ensure everyone is aligned and informed. Assisting in drafting and formatting project communications and presentations.

Skills and Experience:

Proven experience in a project administration or similar administrative support role. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. A self-motivated and proactive approach to work. Excellent written and verbal communication skills. High attention to detail and accuracy. Experience in documenting business processes or workflows. Familiarity with project management methodologies (e.g., Agile, Waterfall). Consistent delivery of high-quality work and ability to meet deadlines. Proficiency in using project management tools and Microsoft Office.

Additional Information

Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member-owned business, run for the benefit of our Members (customers) - we don't have shareholders. Our success is down to our people and our Members - both are at the heart of everything we do.

As an employer we offer a culture that is open and honest and we are supportive and collaborative, to empower individuals to deliver the best outcomes and develop in their careers. Our growth plans are ambitious, and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.

We value all our employees and offer a number of benefits including:

35-hour week, supporting a great work life balance Private medical insurance and income protection cover 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays). Plus, the option to 'buy' an extra 5 days per year (after a qualifying period). Comprehensive induction programme, excellent learning and development opportunities including professional memberships and relevant qualifications. Up to 25% discount on selected Cornish Mutual insurance products and access to our exclusive Member discounts on other everyday essentials Company events to support social wellbeing.
And many more!

Please write to us detailing how your skills and experience match what we are searching for and why you have chosen to apply for this role. If you would like to include your salary expectations, please do so.

We fill our vacancies as soon as we find people who fit our culture and meet the skills requirements. This means that whilst we may advertise with a closing date, we may offer the role to someone before that date, so we recommend that you apply as soon as possible.

We take our data privacy responsibilities seriously. Full details of how we'll handle and store your information can be found in our Candidate Privacy Notice or in print on request.

We encourage direct applications and only work with carefully selected recruitment partners. We advise that if you are contacted by any agency and wish to verify that a source is legitimate, please contact recruitment@cornishmutual.co.uk before sharing any personal information.

We never accept unsolicited applications from agencies.

Job Types: Full-time, Permanent

Pay: 24,500.00-30,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Employee discount Health & wellbeing programme Private medical insurance Sick pay Store discount Work from home
Education:

GCSE or equivalent (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 17/09/2025