Established in 1956, Lloyd Catering Equipment is a family-run business and one of the UK's leading providers of commercial kitchen design, supply, and installation services. We work with big-name clients and pride ourselves on delivering exceptional service backed by modern tools and a personal approach.
Purpose of Role
To support and assist an efficient and effective service within the main office environment by providing comprehensive administrative, sales, and operational support to the Projects Department and wider business as required.
Key Responsibilities
? Process and manage customer orders on Sage
? Handle multiple priorities and deadlines effectively
? Process and respond to incoming emails to the General Admin inbox
? Prepare and issue quotations in a timely and accurate manner
? Coordinate with warehouse and logistics teams to ensure timely delivery and installation of equipment
? Liaise with suppliers and manufacturers to confirm product availability, lead times, and technical details
? Process and dispatch delivery and installation documents
? Professionally manage incoming calls and make outbound calls to support operational needs
? Maintain accurate records and documentation
? Support colleagues across departments as required
What We're Looking For
? Experience in an administrative, sales support, or customer service role
? Strong attention to detail, good organisational and time management skills
? Confident with Microsoft Office and comfortable picking up new systems (experience with Sage or Autoquotes is a plus)
? Clear and professional communicator
? A team player who's happy to roll their sleeves up and get stuck in
? Interest in kitchens, catering, or construction is a bonus, but not essential
Skills and Experience Required
Essential
? Strong organisational and time management skills
? Excellent written and verbal communication skills
? Experience with Microsoft Office (Excel, Word, Outlook)
? Ability to work effectively under pressure and meet deadlines
? High attention to detail and accuracy
Desirable
? Experience using Sage or similar ERP systems
? Previous experience in an administrative or coordination role within a project or operations environment