Job Description

About The Role

We are seeking a talented individual to join our PMO to support existing deployment-based projects in the UK and EU, ensuring that they are delivered on time, within budget and safely.



Assists in the scheduling of engineers in line with project SLAs and in conjunction with the Sub- Contracting Team, Engineering Team Leads and Workforce Scheduling Coordinators and by raising Tickets on the Salesforce Field Service ticketing system. Arranges site access, site access permits as required by the project(s) and in conjunction with the project schedule. This may include the keeping of access records, key logs etc as relevant; Materials Management: Identification of consumables and parts, placing of orders, orders tracking, co-ordination of deliveries to site; Coordinates and tracks tools and test equipment between field staff, updating relevant systems; Communicates to engineers and audits project documentation, arranging field quality audits Reports internally and to customers, as relevant by project(s); Provides holiday cover for absent colleagues as required; Creates and maintains a project specific SharePoint for storage and distribution of all project related documentation including Project Definition Documents, Trackers, Installation completion documentation, Audit documentation, Field work packs and RAMS. Acts as a point of contact between engineer and customer whilst work is being carried out on site; Escalates engineering issues to the relevant Manager; Assists Resourcing with reporting on activities completed (KPI reporting); Manages simple profit and loss statements; Represents the company in customer meetings/on customer conference calls in either an assisting or primary role; Provides financial and commercial support - signing of acceptance reports and invoicing against customer purchase orders.

About You

Minimum Education level: 5 GCSEs or similar to include Maths and English. Advanced skills in Outlook, Excel, MS Word and PowerPoint Knowledge of working with SharePoint or other cloud-based storage systems is essential. Excellent verbal, written and presentation skills High attention to detail Strong communication skills Must be able to interact with people at all levels Ability to prioritise events and deliverables, good organisational skills and able to work logically A pragmatic approach to dealing with unexpected & challenging events Able to work in both a team and on own initiative, not afraid to seek support when necessary Previous Project Coordinator experience is preferred, DCN or subsea is an advantage Previous experience in the Telecoms industry would be a strong advantage

About Us

At Indigo, you'll join an inclusive culture that values diversity, integrity, and merit, empowering you to reach your full potential. We welcome candidates from all backgrounds, especially those underrepresented in our industry, including women, people with disabilities, and LGBTQ+ individuals. As a leader in the telecoms industry, Indigo offers endless opportunities for personal and professional growth in a dynamic market projected to expand from US $1657.70 billion in 2020 to US $2395.47 billion by 2027. With over two decades of experience and a presence in 90+ countries, we specialize in cutting-edge technologies like Fixed Line, 5G, Edge DC, and Subsea. Recognized as one of the UK's top-performing privately-owned technology companies, we prioritize the well-being and growth of our employees, fostering a respectful and inclusive atmosphere with over 30 nationalities. Our commitment to sustainability and innovation ensures a brighter future. As a proud recipient of the 'Investors in People' Gold Award, we invest in your growth and development. Join Indigo and make a real difference in an organization that offers unparalleled opportunities at the right place and time. Embark on an exciting journey with us.



At Indigo, our smart, ambitious teams are dedicated to supporting our customers. Our culture of ownership and transparency empowers our team to achieve goals and exceed customer expectations. For over twenty-five years, we've partnered with some of the world's leading network carriers and hyperscalers, with a diverse talent pool we celebrate differences, inviting new ideas, creativity, collaboration, and passion from every employee. Our commitment extends beyond the present, as we cultivate and mentor the next generation to access limitless growth opportunities. At Indigo, we understand that our people are the heart of our success. We are deeply committed to nurturing a work culture that prioritizes the well-being and growth of our employees. We take pride in listening to our team and taking action to continually enhance our company's support and enriching environment. Our diversity is our strength, coming together as one team, we foster an atmosphere of respect and inclusivity, where collaborating with individuals from various backgrounds, cultures, and thinking styles empowers us to evolve into better professionals and leaders.