Job Description

Location

Mansfield

Company

Employment

Contract type

Permanent/ Full- time

Salary

Salary up to 24,335 per year

Closing Date

19/09/2025

Ref No

4838

The Growth Company's (GC)

Employment team is seeking a highly organised and proactive Project Coordinator to support the delivery of the Restart Scheme in Mansfield. You'll be the first point of contact for customers and partners, ensuring a professional and welcoming environment while managing key operational tasks. This role involves coordinating training sessions, managing stakeholder communications, and maintaining accurate data and financial records, all within a fast-paced, target-driven environment.

Key Responsibilities

Coordinate venue bookings for 1-1 and group training sessions. Manage diaries and appointments for Employment Mentors and Key Workers. Greet and register customers and visitors in line with Health & Safety and data security policies. Handle telephone referrals from Jobcentre Plus with professionalism and confidentiality. Record and maintain participant data using internal systems (e.g. ISIS, JMS, IMPACT). Liaise with Probation Officers and employers to ensure timely updates and employment validation. Raise payments and purchase orders using internal financial systems. Ensure the smooth running of the office, including petty cash management and mail handling.

About You

Naturally organised, with a structured approach to managing busy workloads. Calm and composed when faced with challenging or high-pressure situations. Skilled at building strong relationships through clear and professional communication. Comfortable handling multiple tasks and meeting tight deadlines. Trusted to manage sensitive information with discretion and care. A collaborative team player who also works well independently. Proactive in identifying ways to improve service delivery and internal processes. Warm and approachable, with a customer-first mindset.

Skills Required

Excellent customer service and interpersonal skills. Strong planning and organisational abilities. Ability to work to daily, weekly, and monthly targets and KPIs. Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint). Good written and verbal communication skills. Experience in administration, ideally within a funded or contracted environment. Familiarity with internal booking and finance systems is an advantage. Willingness to undertake training and adapt to new systems and processes.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.



Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.



We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.



If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.



We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.



Examples include:


Meeting the hiring manager or touring the venue in advance Extra time for tasks Interview questions shared beforehand Accessibility software or equipment for assessments
We're proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we've removed questions about convictions from the initial application stage.



GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.



All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.