Job Description

Project Co-Ordinator Vacancy

We have an excellent opportunity for an organised and detail-driven project coordinator to ensure our orders are delivered on time and in full.

In this role, you'll be the key link between our suppliers, manufacturing teams, and the customer, ensuring every project runs smoothly from start to finish.

Responsibilities

Place and track purchase orders with suppliers and manufacturers. Liaise with manufacturing teams to ensure on-time delivery. Conduct pre-call discussions with customers to confirm project details. Provide proactive updates, keeping customers informed throughout the process. Ensure payments are completed before production begins. Resolve customer queries and complaints quickly and professionally. Support project documentation and timelines.

What we're looking for:

Essential:

Previous experience in Project Co-Ordination, Order Processing or Sales Support, preferably within a manufacturing or retail environment Proficiency in data entry and usage of ERP systems Strong attention to detail with the ability to multitask and prioritise work effectively Has a calm and measured approach Demonstrates a positive 'can do' attitude Open-minded approach to learning and development Excellent communication and interpersonal skills, capable of building rapport with internal teams Problem-solving mindset with a commitment to customer satisfaction and strong time management skills Eager to deliver solutions to the customer Proficient in Microsoft Office Suite (Word, Excel, Outlook) Able to organise data and maintain database records Resilient, driven and adaptable

Desirable:

Previous experience of Complete kitchens is desirable but not essential as training will be provided Experience in procurement and customer service is a plus
Job Type: Full-time

Pay: 26,000.00-27,500.00 per year

Benefits:

Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking
Experience:

Customer service: 2 years (required)
Work Location: In person