To develop, coordinate and deliver services and projects that align with PLUS' strategic goals. This post will lead on planning, implementing and evaluating service delivery, ensuring a person-centred and outcomes focused approach. They will work collaboratively with children and young people, families and partner organisations (including third sector, education, health and statutory partners) to enhance service quality, promote inclusion and create meaningful opportunities for those supported by the organisation.
OUR VALUES
Our people and values are important to us, so any member of our team must understand and live these values
Integrity
- you demonstrate honesty, professionalism and ethical decision making
Dependability
- you are reliable, organised and committed to delivering consistent support
Compassion
- you approach challenges and people with empathy, care and understanding
Respect
- you value diverse perspectives and treat everyone with fairness and dignity
PRINCIPAL RESPONSIBILITIES
Planning and Service Delivery
Coordinate support packages by balancing care plan hours, individuals preferences, family input, funder requirements, staffing capacity and desired outcomes, in line with Health and Social Care Standards
Communicate effectively with families and professionals to increase awareness of the service and to generate referrals
Ensure services are person-centred and outcome-driven
Develop group and 1:1 support opportunities for for children and/ or young people (up to age of 35 years) and their families, including events and workshops
Build and maintain strong relationships with local service providers across sectors
Collaborate with other project coordinators on rota management to match individuals with appropriately trained staff members
Administration
Monitor feedback and hours worked by staff
Maintain accurate electronic records of attendance and activities
Share relevant and up to date information with staff to support effective service delivery
Undertake regular reviews with children and young people, and their families
Contribute to reporting and documentation for internal and external stakeholders
Finance
Track and report on project budgets, including income and expenditure in line with funding
Conduct cost analysis for events and activities to ensure financial sustainability
Human Resources
Provide line management and support to staff, promoting opportunities for continuous professional development
Participate in all aspects of the organisations work including Recruitment, Induction, Training, Information Evenings and Promotional Events
Personalised Provision
Work in partnership with children and young people with disabilities and their families, actively involving them in the development of their support plan and the design of their service
Monitor progress and outcomes, adapting support as necessary
Support skill development to be transferred into the home and everyday environment
Attend meetings such as LAACs and TACs to contribute to multi-agency planning and risk assessments, and submit feedback for the children and young people accessing your project
Quality Assurance
Develop appropriate monitoring systems to ensure a high-quality service delivery
Gather feedback from children and young people and their families
Support staff through post incident reviews and hot and cold debriefs to identify learning and update support strategies
Provide reports, including case studies, statistics and quotations for internal use and for Trust and Grant Funders
Health and Safety
Ensure all services comply with health and safety standards and legislative requirements
General
Adhere to PLUS policies and procedures, and promote their use by all staff
Attend team meetings and supervision session
Undertake and other duties seen as appropriate by PLUS Managers
SPECIAL FEATURES/ADDITIONAL DUTIES
May be required to act as a Fire Warden for PLUS and participate in the relevant training
Act as a point of contact for out-of-hours works on a rota basis
Work flexibly, which may require working evening and weekends as necessary to ensure appropriate fulfilment of duties
Duties and responsibilities may be amended in line with organisation requirements at any time according to the needs of the business
Application process:
Following receipt of your CV, we will confirm whether we would like you to complete an application form so we can find out more about you and the skills and experience you will bring to PLUS.
Short listing of the application forms will take place on the 31st October 2025, please ensure applications are received by 9am on 31st October 2025. Interviews will commence week beginning Monday 10th November 2025
The interview will involve a small panel, including a family member, Head of Operation and a manager.
Please get in touch directly if you have any questions by emailing recruitment@plusforthvalley.org.uk
Job Types: Full-time, Permanent
Pay: 25,989.60 per year
Benefits:
Casual dress
Company pension
Flexitime
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Work from home
Ability to commute/relocate:
Stirling FK7 7ST: reliably commute or plan to relocate before starting work (required)
Experience:
Supporting Children and Young People with Disabilities: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person
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