Job Description

About Lucy's Pantry

Lucy's Pantry is a community grocery shop and hub, providing healthy, affordable food while reducing waste and building strong connections across Walsall. Since 2021, we've supported hundreds of local residents, creating a welcoming, safe, and empowering space for all.

Role Overview

We are looking for a proactive Lead Coordinator to oversee the day-to-day running of Lucy's Pantry Walsall. This hands-on leadership role involves:

Run the shop and serve members directly, including assigning membership cards. Recruit, train, and manage volunteers, fostering a positive and supportive team culture. Oversee stock, donations, deliveries, inventory, and financial records. Handle budgets and ensure accurate cash and payment management. Coordinate community engagement initiatives, including cooking classes, gardening projects, recipe programs, and events. Manage the community space, including bookings and use for events. Liaise with local partners, funders, and suppliers to support and grow pantry initiatives. Use digital tools creatively to improve operations, member experience, and sustainability.
This is a varied, dynamic role combining operational leadership with hands-on work, offering an opportunity to make a real difference in the community.

Person Specification

Essential:

Experience in retail or shop operations, including customer service, pos system, sales, and stock management. Experience recruiting, coordinating, or managing volunteers or small teams. Confident handling cash, budgets, and basic financial records. Experience with membership systems or issuing membership cards. Strong organisational, communication, and leadership skills. Tech-savvy, comfortable with digital tools, spreadsheets, and social media. Proactive, reliable, and able to work independently while supporting a team.

Desirable:

Experience in community, charity, or social enterprise work. Understanding of food poverty, food waste, or community food initiatives. Experience coordinating events, community programs, or projects. First Aid or Food Hygiene qualifications (or willingness to train). Experience in fundraising, partnership-building, or working with local organisations. Knowledge of sustainability initiatives and creative approaches to community engagement.

Why Join Us?

Make a real difference in the lives of Walsall residents. Lead and shape a growing community initiative. Hands-on role with opportunities to develop leadership and management skills. Be part of a passionate team focused on impact. Flexible, meaningful, and rewarding work where your efforts are valued.

Apply online only:

www.bluuprint.co.uk/opportunities

Start date:

September 2025

Queries:

info@bluuprint.co.uk

Job Types: Part-time, Fixed term contract
Contract length: 6 months

Pay: 12.60 per hour

Expected hours: 28 per week

Ability to commute/relocate:

Walsall WS1 1YT: reliably commute or plan to relocate before starting work (required)
Education:

Diploma of Higher Education (required)
Experience:

Retail management: 2 years (required) Retail sales: 1 year (required) Team management: 2 years (required) Project coordination: 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person