Job Description

Location: Nationwide

Hours of work: 40

Contract Type: Fixed Term Contract (12 months)

We are seeking a proactive and delivery-focused Project Manager to join our Operations and Development Team.

In this role, you will lead change and transformation programmes, service transitions and mobilisation projects, ensuring they are delivered on time, on budget and with full governance oversight.

This is a highly collaborative role requiring strong stakeholder management and the ability to translate complex or ambiguous objectives into clear, structured project plans.

You will take ownership of governance forums, reporting cycles and risk/issue tracking, driving completion of actions and ensuring decision-makers have visibility of progress.

Alongside operational projects, you may also support internal business initiatives such as new system deployments, workforce management upgrades or process implementation.

Key Responsibilities

Leading and coordinating transformation, mobilisation and roll-out projects Turning high-level objectives into detailed, time-bound project plans Holding governance calls and project meetings, ensuring actions progress Maintaining risk registers, RACI structures and escalation routes Providing regular project updates to key stakeholders Overseeing milestone delivery, timelines and project admin Producing reports for senior leadership and steering groups Coordinating with action owners to ensure deadlines are met
Types of Projects:
Operational transformation and service improvement programmes Mobilisation and transition of services Change management and rollout projects (new processes / procedures)

Professional and Personal Competencies/Qualifications

Experience managing workplace or FM-related projects to strict deadlines Strong communication and stakeholder influence skills Confident in challenging or holding others to account when required Excellent reporting skills - able to distil information with clarity Skilled in project governance, risk management and escalations Experience creating structured project plans (Teams Planner / Excel etc) Comfortable working independently and driving delivery across teams

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.




Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.




We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.




Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.




If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com




If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace







To find out more about what we do - https://www.uk.issworld.com/