Job Description

Join Vonage and help us innovate cloud communications for businesses worldwide!
Project Manager - AI Implementation & Change Management 6-12 Month Assignment with Extension Potential
About the Role
We're seeking an experienced Project Manager for a focused 6-12 month assignment to lead the strategic rollout of Glean and other cutting-edge AI tools across our 3,000+ person organization. This high-impact contract role will shape how our company adopts and leverages artificial intelligence to drive productivity and innovation. Based on program success and organizational needs, there's strong potential for extension beyond the initial timeframe.
You'll be the driving force behind not just the technical implementation, but the cultural transformation that comes with enterprise AI adoption, with clear deliverables and success metrics that could pave the way for continued engagement.
What You'll Do
Program Leadership & Coordination

• Own the end-to-end rollout strategy for Glean and complementary AI tools across multiple business units and geographic locations
• Develop comprehensive project timelines, manage cross-functional dependencies, and ensure seamless coordination between the technology and business stakeholders
• Track adoption metrics, user engagement, and ROI to continuously optimize the rollout approach and demonstrate program value

Change Management & Communications

• Design and execute a multi-channel communication strategy to drive awareness, excitement, and adoption of AI tools
• Create compelling messaging that addresses concerns, highlights benefits, and maintains momentum throughout the implementation
• Build and nurture an internal community of AI champions and early adopters to accelerate organic adoption

Training & Capability Building

• Partner with Learning & Development to design scalable training programs for diverse user groups and skill levels
• Oversee the creation of training materials, documentation, and self-service resources
• Establish centers of excellence and mentorship programs to drive continuous learning and skill development
• Create sustainable processes and frameworks that can continue beyond the contract period

What You Bring

• 5+ years of project management experience with enterprise software rollouts, preferably in technology companies
• Proven track record managing complex, multi-stakeholder initiatives involving 1,000+ employees
• Experience with change management methodologies and driving user adoption of new technologies
• Strong communication skills with ability to influence and engage audiences from individual contributors to C-suite executives
• Familiarity with AI/ML tools, knowledge management platforms, or similar enterprise software solutions preferred
• PMP, Agile, or similar project management certifications valued
• Experience building training programs or learning initiatives is a strong plus
• Comfort with contract/project-based work and ability to deliver results within defined timeframes

Assignment Details

• Duration: 6-12 months initially, with potential for extension based on program success and organizational needs
• Success Metrics: Clear KPIs around user adoption, engagement, and business impact that will inform extension decisions
• Transition Planning: Opportunity to build sustainable processes and train internal teams for long-term success
• High-impact position with direct visibility to senior leadership and potential for ongoing relationship

Why You'll Love This Assignment

• Be at the forefront of AI transformation in a forward-thinking technology company
• High-impact contract role with clear deliverables and success metrics
• Opportunity to shape the future of work for 3,000+ colleagues with measurable impact
• Collaborate with cutting-edge AI technologies and drive meaningful organizational change
• Competitive contract compensation with potential for extension based on mutual success
• Build a strong case study for future AI transformation projects

Ready to Lead the AI Revolution?
If you're passionate about driving transformational change and have the project management expertise to execute complex, company-wide initiatives on an accelerated timeline, we'd love to hear from you. This contract assignment offers the unique opportunity to be a catalyst for innovation while demonstrating tangible business impact that could lead to extended engagement.
There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Skills Required