Job Description

Project Manager (Business Change & Transformation)
45,000 - 60,000 + Bonus (up to 7.5%)
Hybrid - 2 days onsite - Staffordshire
We're working with a leading consumer-facing organisation embarking on a significant period of transformation. With a new booking platform, data platform, finance systems, CRM, and US expansion on the roadmap, they're looking for a Business Change Project Manager to drive operational improvements and lead end-to-end change initiatives that deliver real impact for customers and colleagues.
This is not an IT Project Manager role - it's about process re-engineering, organisational change, and embedding continuous improvement. You'll be the bridge between business and technology, shaping and delivering projects that enhance how the organisation works while engaging people at every level.
What you'll be doing:

• Leading business change projects end-to-end, from concept and initiation through to implementation and handover.
• Driving process re-engineering, operational improvements, and "lift and shift" changes to embed better ways of working.
• Supporting major transformation programmes including CRM rollout, finance system upgrades, data platform implementation, and US expansion.
• Working with both Agile and Waterfall approaches depending on project needs.
• Engaging and influencing stakeholders across the business, ensuring people, process, and system changes land successfully.
• Acting as the connector between business teams and technology, ensuring delivery aligns to strategic objectives.

What we're looking for:

• 5+ years' experience as a Project Manager, ideally in a consumer-facing or fast-paced environment.
• Strong background in business/organisational change, transformation, and continuous improvement.
• Proven ability to manage full lifecycle projects across people, process, and systems.
• Skilled in stakeholder management and confident engaging with both business leaders and technical teams.
• Flexible in approach, with experience working across Agile and Waterfall methodologies.
• Not from a deeply technical background - but confident working alongside technology teams and translating business needs.

The package:

• 45,000 - 60,000 depending on experience
• Bonus up to 7.5%
• 27 days annual leave (plus ability to purchase 5 more)
• Bank holiday swap
• Staff discount - up to 60% depending on product range
• Free parking on-site
• Casual dress code
• Pension (salary sacrifice - 5% employee / 3% employer contribution)
• Life assurance (3x salary)
• Unique educational programme - paid opportunity to experience products first-hand as a guest

If you're a driven Business Change Project Manager who thrives on transformation, continuous improvement, and making change stick, this role offers the chance to make a real impact while developing your career in a supportive, forward-thinking organisation.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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