Job Description

Job Title

: Project Officer

Location: Herefordshire

(Hybrid working - Home and remote across the County)

Salary:

Competitive Package

Contract Type

: Full-Time, contract to 31 December 2026 with the option of an extension subject to successful renewal of the BID through the 2026 Ballot, which will determine the continuation of the BID's mandate.

Reports To

: Herefordshire County BID CEO

Working Hours:

37.5 hours per week with a paid 30-minute break.Flexible working times available to accommodate project working

About Us

The Herefordshire County Business Improvement District (HCBID) is a business-led, not-for-profit company focused on enhancing the commercial and economic vitality of the tourism sector in Herefordshire by working closely with Levy Payers, Volunteer Members, local businesses and stakeholders to deliver high-impact projects, improve the trading environment, and support business growth across Herefordshire.

Overview

We are seeking a proactive and highly organised Project Officer to join our small but dynamic team. The successful candidate will be responsible for planning, delivering, and evaluating a range of projects and events that support the strategic objectives of the HCBID. This is a key role requiring experience in both project and event management, with excellent communication and stakeholder engagement skills.

Key Responsibilities

Plan, coordinate, and deliver HCBID projects in line with the Business Plan

Organise and manage events that promote the local business community and drive footfall. Some of the events include but are not limited to Visit Herefordshire Tourism Conference, Herefordshire County BID Roadshows, Ballot Consultations, attending multiple networking activities to promote Visit Herefordshire and organising the Visit Herefordshire stand at customer facing events such as RHS Malvern Spring Festival, Royal Three Counties Show, Three Counties Autumn Show, Hay Festival and LakeFest.

Ensure all events and projects comply with relevant health and safety and risk management policies

Project managing all stages of the Visit Herefordshire Tourism Awards

Take charge of the printed materials distribution.

Work alongside the Business Liaison Manager to encourage BID levy payers, businesses, partners, contractors, and other stakeholders to ensure successful project delivery

Work with the BID team to gain sponsorship and grant funding to support project delivery.

Monitor budgets, timelines, and outcomes for projects and provide regular progress reports

Evaluate the impact of projects and events, compiling data and feedback for performance analysis

Work with Marketing Manager to communicate activities relating to HCBID initiatives

Assist with administrative and operational duties relating to projects as required by the HCBID team

Represent the HCBID at meetings, forums, and networking events when needed

Success in this role will be measured by timely project delivery, stakeholder engagement, and the impact of events and initiatives.

Essential Requirements

Proven experience in project management and delivering successful projects on time and within budget

Experience in organising public or business-focused events

Strong interpersonal and stakeholder engagement skills

Excellent written and verbal communication skills

Ability to work independently, manage multiple priorities, and meet deadlines

Proficiency in Microsoft 365

Evening and weekend work will be required to accommodate project delivery.

A full UK driving license and access to a vehicle, insured for business use, is essential due to the county-wide nature of the role

Desirable Requirements

Experience in arranging sponsorship packages

Knowledge of Herefordshire and the local tourism landscape

Experience working within a Business Improvement District or similar place-based organisation

Familiarity with operating CRM systems

Experience with supporting marketing

Benefits

Opportunity to make a visible impact on the local business community

Flexible working arrangements

Professional development opportunities

Supportive team environment

We are committed to creating a diverse and inclusive workplace and welcome applications from all backgrounds.

How To Apply

Please submit your CV and a covering letter outlining your suitability for the role and why you want to work with the Herefordshire County BID/ Visit Herefordshire in no more than 750 words and send to Diane Mansell at diane@herefordshirecountybid.co.uk

Job Type: Full-time

Pay: 25,000.00-38,000.00 per year

Benefits:

Company pension Flexitime Free or subsidised travel Work from home
Schedule:

8 hour shift Monday to Friday Weekend availability
Work Location: In person

Reference ID: Project Officer