Job Description

Development Project Manager (Post Contract)
Reporting to the Development Programme Manager, the Development Project Manager's key responsibilities, as an essential member of the team, is to project manage the delivery of projects to agreed time, cost and quality parameters.
What you'll be doing

• To project manage the delivery of post-contract projects within the organisation's development programme to agreed time, cost and quality parameters;
• To deliver excellent customer service to all stakeholders including customers, internal colleagues and external partners;
• To manage the delivery of post-completion customer journey processes;
• Negotiate post-contract construction contract instructions to deliver best value for money for the association;
• Management of appointed contractors, consultants, solicitors, valuers, etc. in line with contracts, appointment letters and service briefs;
• Oversee the discharge of planning conditions;
• Prepare and maintain scheme appraisals and cashflow forecasts within the parameters of annual budgets, forecasts and targets, using the association's appraisal and cashflow management software Proval & Sequel;
• Liaison with consultants, solicitors, valuers, local authority, Homes England officers, contractors, developers, and all internal departments to ensure effective communication;
• Financial management of post-contract projects, including coding and payment of invoices and monitoring of cashflows to ensure they remain within approved budgets;
• Undertake contract management and administration, including attendance at site meetings, progress review visits, and pre-start meetings alongside the pre-contract project manager;
• Monitor and report on risks associated with schemes;
• Maintain and update records in line with the Development Procedure Guide, capturing lessons learnt;
• Completion of Project Journal and KPI workbook to monitor progress and review success of schemes;
• Prepare written reports for approval by Executive Directors and/or Board of Management;
• Administration of scheme developments, ensuring delivery to agreed timetables, budgets, the Development Procedure Guide and Homes England audit compliance checklist;
• Share information with internal departments at handover (e.g. Sequel property attributes, H&S files, address schedules, warranty information);
• Prepare/obtain and complete the input of all information required at Practical Completion stage for the Homes England IMS system;
• Preparation of files for audit and submission to lending authorities in accordance with Great Places' and funders' requirements;
• Manage schemes during the defects liability period, including following up reported defects and liaising with customers and contractors;
• Review customer satisfaction outcomes on projects to ensure the customer journey is understood and a positive moving-in experience delivered;
• Assist colleagues with information gathering, investigations, warranty claims and rectification works related to latent defects;
• Assist with reviewing and improving the post-contract elements of the Development Procedure Guide in line with lessons learnt;
• Assist in the preparation of bids for funding within agreed timetables;
• Represent Great Places at external meetings with agencies, funders, tenants, residents and others as appropriate, including some outside usual hours;
• Liaise with outside agencies for whom Great Places undertakes development work, providing the same high standard of administration as in-house projects;
• Work closely with colleagues in the pre-contract team to ensure the smooth and compliant handover of schemes into post-contract management.

What you'll need

• Educated to degree level or equivalent or work experience demonstrating graduate level ability;
• Qualified to minimum GCSE grade C or equivalent in English and maths
• Relevant professional memberships are desirable.
• Previous experience in a property development role.
• Project management experience and track record of delivery on time, on budget and to high quality standards.
• Knowledge of the property development process, the built environment and principles of good design.
• Knowledge of construction contract management.
• Experience of working within a prescribed framework but ability to think creatively to resolve problems.
• Experience of using SDS Proval and Sequel (or other similar appraisal and cashflow management software).
• Excellent verbal and written communication skills.
• Self-sufficiency in terms of admin.
• IT literate with day to day software such as Microsoft Outlook, Excel, Word and PowerPoint.
• Excellent customer service skills.
• Familiarity with Homes England's requirements.
• Understanding of housing market dynamics.
• Other relevant experience in regeneration and/or community development

What we need from you

• A passion for customer service
• You will be required to attend a number of face-to-face training sessions as well as virtual sessions and e-learning. This part of your role is vital and of equal importance as the day-to-day aspects
• Ability to develop Great Places' profile with a variety of partners and generate new business. Proven relationship builder and influencer with stakeholders
• Ability to liaise with other departments to ensure delivery of wider corporate goals
• Ability to produce accurate and concise reports, including cashflow reports
• Ability to represent Great Places at a variety of levels
• Self-sufficiency in terms of administration, preparing letters and reports, accurate filing etc.
• Ability to produce development appraisals
• The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion
• The ability to develop and project a positive image of Great Places through personal, written and oral skills
• An ability to recognise, develop and effectively promote new opportunities
• Commitment to providing excellent line management for others

What we give you in return for your hard work and commitment

• Pension DC Scheme (up to 10% contribution from both colleague and Great Places)
• WPA Healthcare auto enrolled at no contribution level with 1250 of savings available- option to increase & add on family members
• The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
• Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
• Lottery Monthly draw with 1st @ 250, 2nd @ 75 and 3rd @ 50
• Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
• Sharing Greatness Our colleague incentive scheme where colleagues can earn 300 by helping the business achieve business targets.
• Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.
You can find details of our story, our vision and our values .
At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.
We love to hear from anyone who is enthusiastic about working in social housing. We know people can be reluctant to apply if they don't fill 100% of the job requirements. So, if you are unsure that your qualifications and skills are what we are looking for in this role, why not let us decide?
We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at .