Job Description

Project, Quality & Compliance Lead - GP Practice

We are a progressive and well-established GP practice situated in the scenic outskirts of Bath. As our patient list continues to grow, we are looking for a highly organised and motivated Project, Quality & Compliance Lead to join our friendly, supportive team.

This is a brand-new role, designed to strengthen our governance processes, ensure CQC inspection readiness, and support delivery of key projects across the practice. You'll be based across our two sites in Combe Down and Odd Down, working closely with the management team and clinical staff to ensure the practice remains safe, compliant, and future-focused.

About Our Practice

Our main surgery is located in the heart of Combe Down village, with a second site at Odd Down in the south of Bath.

We are rated Outstanding by the CQC, care for over 14,000 patients, and are proud to deliver innovative, patient-centred care. We operate an AccuRx total triage model and work closely with our Minerva PCN colleagues, benefitting from a strong pharmacy team, paramedic home visiting service, and a wide range of ARRS roles.

We are a welcoming, forward-thinking team that values collaboration, professional growth, and excellence in patient care.

Key Information

Position:

Project, Quality & Compliance Lead

Hours:

Flexible, approximately 25 hours per week over 3-5 days to suit. Working hours negotiable between 08:00-18:00.

Salary:

27,300-31,200 pro rata (depending on experience)

Location:

Combe Down & Odd Down, Bath

Pension:

NHS Pension Scheme

Leave:

25 days annual leave (pro rata), plus bank holidays and a day off for your birthday. Increasing with length of service

Main Responsibilities

This is a varied and evolving role, with responsibilities including (but not limited to):

Writing, reviewing, and tracking policies, SOPs, and audits Supporting CQC preparation to ensure inspection readiness at all times Oversight and administration of complaints, significant events, and data breaches Acting as Information Governance Lead and coordinating the Data Security Toolkit Supporting infection prevention control and health & safety compliance, including risk assessments (COSHH, legionella, fire) Coordinating learning meetings and ensuring actions are embedded Supporting the Patient Participation Group (PPG) and collating patient feedback and compliments Providing project support for practice-wide initiatives and improvements Support the Practice Manager in day-to-day operational and strategic activities

Person Specification

Essential:

Strong organisational and administrative skills Excellent written and verbal communication skills, including drafting policies and reports Confident IT skills, including MS Office (Word, Excel, PowerPoint) Ability to work independently, prioritise tasks, and manage multiple projects A solutions-focused approach and strong attention to detail Experience in a compliance, governance, quality, or project-focused role

Desirable:

Previous experience in a GP practice, NHS, or regulated healthcare setting Knowledge of CQC standards and inspection preparation Experience with audits, data analysis, and reporting Formal training in project management or quality/compliance (e.g., PRINCE2, Agile, ISO) is an advantage but not essential

How to Apply

To apply, please send your

CV

and a

covering letter

outlining your suitability for the role to

Natalie.lowe8@nhs.net

.

Application deadline:

22 October 2025.

Start date:

Flexible - the sooner the better.

Job Type: Part-time

Pay: 27,300.00-31,200.00 per year

Expected hours: 25 per week

Benefits:

Company pension Flexitime
Work Location: In person