Main Responsibilities This is a varied and evolving role, with responsibilities including (but not limited to): Writing, reviewing, and tracking policies, SOPs, and audits Supporting CQC preparation to ensure inspection readiness at all times Oversight and administration of complaints, significant events, and data breaches Acting as Information Governance Lead and coordinating the Data Security Toolkit Supporting infection prevention control and health & safety compliance, including risk assessments (COSHH, legionella, fire) Coordinating learning meetings and ensuring actions are embedded Supporting the Patient Participation Group (PPG) and collating patient feedback and compliments Providing project support for practice-wide initiatives and improvements Support the Practice Manager in day-to-day operational and strategic activities
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