Project Service Lead

Gloucester, ENG, GB, United Kingdom

Job Description

Salary:

32,000 - 36,000 (pro rata)

Hours:

18.75 hours per week

Location:

Gloucester

Contract type:

Permanent

Closing Date:

15th December 2025

Please quote job reference: ABL 828



Role Purpose:




ABL Health have expanded the Gloucestershire integrated healthy lifestyle service with a new Tobacco Dependency Outreach Service, commissioned by Gloucestershire County Council. This transformative service seeks to work collaboratively with communities to transform the lives of the local population. The service will support residents to help them stop smoking and improve their wellbeing - all embedded in sustainable behaviour change.


Specifically, you will lead a team of stop smoking specialist practitioners to provide targeted, flexible, bespoke tobacco dependency support, with a focus on priority cohorts where smoking prevalence is high but engagement with the Healthy Lifestyle Service in Gloucestershire is low. The priority cohorts you will be supporting are:

LGBTQIA+ and other priority groups Social Housing and Polish Community Substance misuse, homelessness and temporary accommodation

This is a leadership role where the post holder will have a real influence on the clinical and operational excellence of the service. Working with the engagement lead, the post holder will create strong partnerships with community groups and organisations to deliver tobacco dependency services in a bespoke manner, based on the requirements of each cohort. You will also work proactively with secondary care and primary care settings and will support stop smoking specialist practitioners to deliver outcomes that benefit clients referred to the service.

Duties and Responsibilities

:

Leadership & Quality Improvement:

Lead a team of stop smoking specialists and an administrator to deliver evidence-based tobacco dependency support to priority communities across Gloucestershire. Provide day-to-day supervision, performance management, and professional development, ensuring high standards through audits, observations, and reflective practice. Drive quality improvement, support governance processes, and produce reports highlighting service effectiveness and recommended actions.

Service Development & Operational Management:

Coordinate and manage all aspects of the Tobacco Dependency Outreach Service, ensuring KPIs are met and workloads are planned efficiently. Collaborate with the professional stop smoking lead to embed best practice, maintain accurate client records, monitor outcomes, and use feedback to refine service delivery. Support service promotion and communication to increase awareness and referrals.

Stakeholder Engagement & Partnership Working:

Work with key stakeholders across community, primary, and secondary care to maintain seamless referral pathways and feedback processes. Deliver brief stop smoking advice training, contribute to integrated care and community campaigns, and represent the service professionally at meetings, events, and partnership activities to strengthen collaboration and service reach.

Skills and Competencies Required



An experienced leader with experience in delivering health and wellbeing related services across community settings and to priority groups with the ability to motivate, engage and support teams to achieve the highest standards and outcomes. Skilled in project management accustomed to using tools and processes to identify project goals, set and manage the schedule, anticipate, and identify issues, remove obstacles, delineate responsibility, track task completion, and communicate progress Experience in leading evolving and developing services within a complex health system. A strategic thinker, able to foresee and take action to deal with problems and opportunities. An adept communicator who adapts the message to fit the needs of the audience including clients, staff, volunteers and partner agencies Results orientated always working actively to outperform their goals. Be able to build strong relationships, foster trust and co-operation among colleagues and stakeholders for best outcomes. Be quality driven; naturally seek high standards for self and others and actively seek to improve them. Value and remain open to new ideas and perspectives.

Employee Benefits:



Birthday Day off Flexible Annual Leave scheme Employee Referral scheme 37.5 hours working week Flu jabs Blue Light Card Cycle to work scheme Leadership and staff away days Training and Development

Please note that we are not able to offer sponsorship for this role


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Job Detail

  • Job Id
    JD4316951
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Gloucester, ENG, GB, United Kingdom
  • Education
    Not mentioned