Job Description

Project Support Administrator

Company description

Energy Efficiency Consultants (EEC) hold contracts with Local Authorities across the UK. As we continue to grow rapidly, we are seeking a

Project Support Administrator

to support our daily operations, including managing project-related appointment bookings.

Job description

Our Project Support Administrator will play a vital role in supporting the growth of our organisation.
The energy efficiency sector is central to the UK's efforts to reduce carbon emissions, and EEC is proud to be at the forefront of this movement. Our extensive experience and strong partnerships with Local Authorities, Councils, and Housing Associations position us as a trusted leader in the field.

In this role, the Project Support Administrator will be responsible for daily communication with clients, Tenants and customers, helping to build trust and confidence in our services. They will act as a key point of contact, ensuring that all stakeholders receive timely and accurate information, and that communication flows smoothly across all parties involved.

Our Project Support Administrator will be encouraged to contribute ideas and take initiative in improving internal processes. We value innovation and welcome suggestions that help streamline operations, enhance efficiency, and improve the overall customer experience. This role offers the opportunity to shape how we work as we continue to grow in the energy efficiency sector.

They will be responsible for scheduling meetings, coordinating transport arrangements, and generating reports using a range of software tools.

Key Responsibilities

Phone tenants and customers to book appointments for energy assessments and site visits. Schedule and manage appointments, ensuring all bookings are accurately recorded and confirmed. Communicate daily with clients, tenants, and customers to provide updates and resolve queries. Act as a central point of contact, ensuring timely and accurate information is shared across all stakeholders. Arrange transport and coordinate logistics for assessors. Produce reports and maintain records using Microsoft Office tools, particularly Excel and Word. Support internal process improvements by contributing ideas and helping streamline operations.
We are looking for a motivated and curious individual who is eager to learn, develop professionally, and gain hands-on experience in one of the UK's most impactful industries. The ideal candidate will be confident using Microsoft Office applications particularly Excel and Word to manage data, create reports, and support day-to-day administrative tasks.

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Private medical insurance
Experience:

Administrative: 3 years (required) Customer service: 2 years (required) Microsoft Office: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person