Job Description

Project Support Officer - 30613

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Project Support Officer - 30613

Number of jobs available
1
Region
South East
City/Town
London, Southampton , West Malling , Worthing
Grade
Staff Grade 3
Post Type
Permanent
Role Type
Programme and Project Management
Working Pattern
Full Time, Part Time, Part Time/Job Share, Part Time Term Time, Compressed Hours, Other
Salary Minimum
28,607
Closing Date:
18/05/2025, 23:55 hours


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Security checks level
Basic Check
Job description
We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.



We are looking for Project Support Officers to be part of our wider support team that assists projects across the South-East supporting the delivery of exciting, innovative projects that reduce the risk of flooding to communities and enhance the environment. This is a valued role with a diverse range of work enabling us as a team to deliver on our ambitious targets, giving you an in-depth understanding of flood risk projects.



You will support Project Managers to deliver their projects and complete office administrative tasks for the whole team. You will become involved in a range of activities such as handling and processing data, tracking finances, setting up new project workspaces, organising meetings and taking minutes, preparing notice of entry letters and public newsletters, ordering site signage, running reports, and accompanying Project Managers on site visits.



You'll develop your interpersonal skills, building a network of professional relationships. You will learn how to apply legislation, policy and guidance and use your communication skills with wide and diverse teams. You will be fully immersed in a professional project management service. As you grow in confidence, we'll also support your ambitions too, helping you use the experience as a springboard for your career.



Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.
The team
We are Programme and Contracts Management (PCM), creating a better place through excellence in project and programme management.




Our team provides the Environment Agency with effective project and programme management, managing projects throughout their lifecycle, delivering flood risk management, environmental improvements and shared ownership with local communities.




This post sits within a team of Project Executives and Project Managers who manage the day-to-day delivery of projects within our flood and coastal erosion risk management programme.
Experience/skills required
Essential:

Excellent communication skills, with a variety of audiences.

Organised, able to use initiative and planning skills.

Experience in accurate data management, report writing and presenting relevant information to stakeholders.

Experience in using MS Office, particularly Teams, Excel, Word and PowerPoint.

Ability to prioritise workload and meet deadlines, with relevant support.

Able and willing to coordinate activities with others.

Desirable:

A Levels (or equivalent). Subjects that may be particularly advantageous include maths/statistics, geography, English, environmental studies, business studies, economics, and computer science.

This role interacts with many different contacts across the Environment Agency, so a background of working in a customer-facing environment, demonstrating good communication skills useful.


You should be positive, keen to help colleagues and take pride in your work.

Knowledge or experience in the use of SharePoint would be advantageous but not essential

Experience or exposure of working in a project environment also advantageous but not essential.
Contact and additional information
Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development for those wishing to progress their career.



Base location will be at the relevant base office either Southampton, Worthing, West Malling or London with the expectation of co-locating there at least 1 day per week.




Although dispersed through offices across the region we create collaborative spaces to share learning and develop our people. The role may occasionally require travel to other offices, project sites and overnight.




Driving licence ideally required.




For further information please contact: abigail.bean@environment-agency.gov.uk
Competence 1
Communicates Effectively
Description
Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.



Question: Describe a situation when you have had to explain information to other people not familiar with the topic you needed to discuss.



PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
Competence 2
Achieves Results
Description
Description: Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results



Question: What are the current targets and deadlines you have to meet in your current or previous role and how do you ensure you meet these? What tools do you use? How do you monitor these?



PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
Competence 3
Data and Information Management
Description
Description: Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.



Question: Give an example of when you have had to analyse and interpret data, and present your findings to others



Please describe how your skills and experience make you a good candidate for the role detailed. Giving examples of your experience and/or understanding of data and information management and why quality of data is important.
Role specific license requirements
Full UK Driving Licence

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit

https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know

for more information.