Job Description

The closing date is 23rd Sep 2025

Anticipated Interview date(s) 26th September 2025

Job summary

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The post holder will support the development, roll out and maintenance of Clinical Accreditation across the Trust. They will work closely with the Senior Nurse for Clinical Effectiveness to provide project support, administrative leadership and stakeholder engagement for the project.


The post holder will be responsible for their own workload, including having responsibility for coordinating project tasks, updating project documentation and dealing with project stakeholders and multi-disciplinary teams. Key responsibilities include providing comprehensive administrative support, managing and analysing project data, and generating reports.

Main duties, tasks & skills required

-----------------------------------------


The post holder will be required to adhere to the organisation's standards of customer care. The post holder is required to courteously and efficiently receive enquiries, communicate effectively with colleagues at all levels across organisation, either by telephone, email or receiving visitors in person, in a tactful and sensitive manner, respecting confidentiality at all times.


Communicate with the Project Group, clinical colleagues and topic leads by telephone, email and face to face:


To engage relevant colleagues in the Clinical Accreditation Program


To show colleagues the capability of the software


To update on progress with roll out and share data

About us

------------


At

Somerset NHS Foundation Trust

, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options

to help you balance work and life

NHS pension scheme

for long-term financial security

Generous annual leave allowance

to recharge and relax A strong focus on

career development

to help you grow and achieve your potential

Additionally, you'll gain access to our

Blue Light Card

, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.


We are proud to foster a

diverse, skilled, and inclusive workforce

, and we encourage applications from all backgrounds.

Why Somerset?

Somerset offers the perfect blend of

idyllic countryside, outstanding areas of natural beauty

, and

breathtaking coastlines

, with vibrant cities like

Bristol

,

Bath

, and

Exeter

just a short drive away - and only two hours to

London

.


The region is home to excellent

educational facilities

, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all

- the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job description

-------------------


Please see attached & Person Specification for further details of duties and responsibilities.

Person specification

------------------------

Qualifications

#

Essential

Minimum of 5 GSCEs including English Language and Maths or functional skills

Level 3 qualification Business Administration or Team Leadership or Customer Care or equivalent qualification / experience

Experience

#

Essential

Experience working on projects in a supporting role

Significant clerical/administrative experience within customer care environment or similar

Additional Criteria

#

Essential

IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel Ability to use digital systems and analyse data Knowledge of clinical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

Liz Berry


Liz.Berry@SomersetFT.nhs.uk

Pay scheme

Agenda for Change

Band

Band 4

Salary

27485.00 to 30162.00 Yearly

Contract

Permanent

Working pattern

Part-Time, Flexible Working

Reference number

184-OL-PU-3206

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA