Job Description

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview:
Account Reference Architecture (ARA) is a Completeness Control framework for all SMB Balance Sheet and Enterprise Bank Cash accounts globally. The platform and associated team provide and maintain a control for end-to-end completeness and integrity between all Citi ledger accounts, their respective cash bank accounts and associated reconciliations. ARA is part of the Global Reconciliations Utility (GRU) organization. The function ensures that (i) all ledger accounts are appropriately mapped to the associated bank accounts and reconciled in an automated recon platform, (ii) all Citi owned cash bank accounts are appropriately reported in Citi's balance sheet and ledger, and reconciled in an automated recon platform, (iii) any bank accounts that bypass appropriate account management and maintenance procedure are captured and appropriately established in the respective golden source repository, (iv) any discrepancies in data quality are remediated and captured via either the ARA Balance Validation process or exceptions generated through comparison to respective golden source repositories, to mention some.
As part of the Recon Transformation program ARA has been and continues going through an expansion of its scope and controls. As such, the successful candidate will support and provide guidance to the underlying project team whose focus is analysis, requirements gathering, establishing design and process flows, and partnering with Technology through to implementation. The new processes and scope are then integrated and streamlined into the expanded ARA framework, and, upon completion, will become part of the ongoing sustainability/BAU model. They will be part of proposing design solutions along with deep-dive analysis of the underlying data and partnering with stakeholders to establish roles and responsibilities and escalation governance. The role will then evolve into managing this target operating model on ongoing basis. This will establish ARA as the Balance Sheet Completeness Control providing enhanced, centralized and streamlined governance and oversight for Citi.
The successful candidate will be responsible for ensuring integrity and completeness of Citi's book-to-bank relationships by investigating and analyzing breaks highlighted as part of ARA functions. As part of this role, candidate will be part of both Change the Bank (CTB) and Run the Bank (RTB) pillars. This will require in-depth analysis, thinking outside-the-box, and partnering with stakeholders and the team. The candidate is a professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Developed communication and diplomacy skills are required to guide and influence others, in particular colleagues in other areas. They provide advice and counsel related to the technology or operations of the business. Their work impacts an entire area, which eventually affects the overall performance and effectiveness of the organization. They will be able to accomplish this task by meeting, at minimum, below responsibilities:
What you'll do

• Partner with stakeholders to formalize and finalize associated requirements of the control framework implementation for the new scope. Work alongside project team to successfully roll out ARA expansion and integration into Business as Usual (BAU).
• Partner with stakeholders and contribute towards establishment of Roles and Responsibilities and associated escalation governance across stakeholders.
• Contribute towards design of exception management and resolution processes for the new scope. Ensure appropriate documentation is in place and associated Standards of Procedures (SOP) are updated.
• Partner with teams to ensure appropriate balance sheet treatment and controls are in place across different balance sheet types (e.g., payable, receivable, suspense, bank cash etc.).
• Investigate and profile book-to-bank exceptions highlighted across ARA function into clear categories for appropriate risk identification.
• Update any incorrect or incomplete book-to-bank mappings in ARA to ensure accuracy and completeness of ARA.
• Establish and execute remediation process and steps for any out of balance cases.
• Apply knowledge of reconciliations and balance sheet substantiation process to suggest any resolution steps where applicable
• Influence decisions through advice, counsel and/or facilitating services to others in area of specialization.
• Escalate control gaps and issues appropriately and in a timely manner.
• Apply creative thinking, subject matter expertise and problem solution skills to re-mediate discrepancies by working individually, with the team or by partnering with other teams.
• Understand how areas collectively integrate within ARA as well as coordinate and contribute to the objectives of the function and overall business
• Develop and maintain effective relationships, and collaborate closely with key partners and stakeholders, such as, Bank Network Management, Global Reconciliation Utility, Finance, Balance Sheet Substantiation, and Operations/Business teams, to mention some.
• Prepare and maintain regular comprehensive reporting to management around progress, concerns and risks.
• View ARA from a bigger picture perspective and come up with any enhancements and/or fixes in the existing process to continuously improve upon completeness and accuracy, and to limit manual intervention that would otherwise be required.
• Provide value-added perspective or advice that contributes to the development of new techniques and change-the-bank initiatives.
• Work with Technology teams to ensure any enhancements are tested and released into production accordingly.
• Acknowledge Citi's principles and values of organizational culture and apply them in everyday work activities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Any other duties as required to meet business needs.

What we need from you

• Relevant professional experience.
• Subject matter expertise in reconciliations and/or balance sheet is critical
• Strong Microsoft Excel skills are required and crucial
• Strong written and verbal communication skills with all levels of staff are crucial
• Ability to consistently work to a high level of accuracy is crucial in a dynamic environment
• Strong analytical skills with the ability to recognize/identify key issues/implications/patterns
• Ability to work and communicate with the Tech teams for any enhancements and monitoring to completion is highly preferred
• Self-motivated with strong organizational and time management skills
• Demonstrates proactive mind-set, creative thinking with big-picture in mind
• Teamwork, "one-goal", collaborative work skills
• Bachelor's/University degree or equivalent

What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
**CLOSING DATE FOR APPLICATIONS: 11 JULY 2025**
Job Family Group: Operations - Transaction Services
Job Family: Reconciliation and Proofing
Time Type: Full time
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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