Based in Margaret Street, the purpose of the role is to provide surveying support to the property management team and to support the management surveyors in the delivery of a high quality service for the benefit of our clients and occupiers.
Assist in the general management of properties under the direction of the Property Manager(s)
Follow up and monitor completion of tasks with team members
Management of central budget inbox, adding new budgets and making amendments to non rec and capital budgets in middleware. Liaison with client on queries.
Triage client queries on access to budgets.
Arranging for new staff members (LGIM) to be set up on Proactis
Raise non recoverable purchase orders through our PO system, Proactis.
Problem solve queries around POs from PMs, our client and their third party FM provider.
Assist with accounts payable queries and the Proactis system
Coding and certifying of invoices in line with property budget
Management of legal inbox, distributing information and following up with PMs and CAs to ensure the data has been actioned, checked, checked on completion and that rates POs closed down as applicable and updating the KPI tracker constantly.
Compile Excel spreadsheets including new property budgets, void costs, insurance, etc
Downloading data and reports from Track Record - following up on outstanding actions with the PMs/ site teams
Uploading data change request to Track Record
Management of records on clients Vizta (occupier portal / app) system and attending meetings with the other MAs.
Deal with enquiries from clients, occupiers, solicitors, local authorities, etc.
Quarterly fund and KPI reporting- preparing drafts, obtaining information updates from internal and external parties, compiling final reports.
Arrange property inspections
Maintain manual and electronic files for each property in accordance with procedures
Liaise with the property accounts team over any property queries where necessary
Assist with set up & handover of properties
Collate data and compile client reports, obtaining relevant information from team members (nationwide colleagues, as well as London).
Be familiar with the Compass internal reporting system and Client Portal and update from time to time
As a member of the Savills team, liaise with all management, technical and administration staff.
Attend internal training courses and identify individual training needs
Daily management of Dynamics, including raising invoices and jobs
Answering phones and dealing with enquiries or taking messages
Audio and copy typing, including updating or producing schedules, presentations, pitches etc.
Minute taking as and when required
Run relevant reports from Compass
Run mid-year variance reports for surveyors as required
Drafting COT ins and outs following new leases/ surrenders.
Undertake specific projects as requested by Head of Department
Monitor work referrals and assist Head of Department in maintaining log and ensuring transfers are received
Assist with management of FRI and Void properties as required
Preparation of change of tenancy forms, seeking the required information for various sources.
Technical experience:
Must be computer literate in Microsoft Excel, Word, Outlook and PowerPoint experience. Able to produce reports and documents which are well presented.
Skills and Knowledge
Previous property experience in an administrative capacity useful
Good organisational and co-ordination skills
Good verbal and written communication skills with a positive attitude and attention to detail
Excellent time management
Ability to multitask and to work accurately and effectively under pressure
Must understand the principles and practice of client care
Ability to work in a team and understand team dynamics
Knowledge of Proactis (on-line purchase ordering system) advantageous but not essential as training can be given
What we offer you:
Career and Professional Development
25-30 Days Annual Leave, depending on grade
Life Assurance
Private Medical Scheme
Virtual GP
Global Mobility Scheme
Rewards Platform
Company Pension Scheme
Enhanced Incremental Annual Leave
Find out more about Savills offer
Recruitment agencies
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