Job Description

Job Title:

Property Administrator

Working Hours

: Monday - Friday, 08:30am - 05:00pm

Department:

Estates - Property Management

Revision Date:

April 2024

Location:

Manchester

Prepared By:

HR

About the role

To be responsible for providing full administrative support to the Estate Managers in a busy and fast-moving Residential Property Management environment. This will include administrative support and compliance, in addition to estates duties, including liaison/communication duties with clients, building staff and tenants. To deliver a first class and professional service in a cost-effective and timely manner.

To generate purchase orders for maintenance works when requested,

To follow up works undertaken and to ensure record keeping is up to date, regularly review and chase contractors where necessary,

On all Risk Assessments where instructed, issue purchase orders, ensure all administration and record keeping is up to date and follow up where necessary. Updating the register,

To raise the necessary purchase orders for Quoda for each building within the portfolio managed and providing the information when requested in order for compiling the report,

Ensure all client reports are completed and sent out on time,

Post notices and updates onto Portal, which have been prior approved by SPM/PM,

First point of contact for resident enquiries,

Monitor Estates inbox and manage the central email account and forward to APM/PM as required,

Arrange for contractors to attend site, when instructed to do so. Insuring PO has been issued Arrange access where required,

Follow up works to ensure they have been completed,

Obtain quotations where requested,

Maintain and update weekly an out of hours maintenance database, with specific information from buildings within your portfolio,

Reporting to Line Manager regularly, highlighting any areas of concern or issues.

Candidate requirements

Resilience and Enthusiasm

Desire to take ownership of issues and to bring them to a conclusion

Excellent customer service skills with an open and approachable attitude and a willingness to build a rapport with tenants, clients, and other departments.

Versatility and the ability to adapt quickly to changing roles

Excellent communication skills, both written and verbal

Experience of MS Office - Word and Excel

Ability to work on own initiative as well as part of a team

Additional Information

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.

Contact us to apply

To apply please email your CV and a covering letter to Hr@livingcity.co.uk

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Free parking Health & wellbeing programme Work from home
Schedule:

Monday to Friday
Experience:

Property Management: 1 year (preferred) Customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person