Job Description

About Us

At

Maddox Noel

, we're not just managing properties--we're shaping experiences. Based in the heart of Manchester City Centre, we bring over 25 years of hands-on expertise in the local property market and combine it with a fresh, innovative approach to residential property management, lettings, and sales.

Our mission is simple:

set new standards in the property industry

through exceptional service, operational excellence, and genuine customer care. We listen, we adapt, and we deliver--because for us, property is personal.

This is your chance to join a growing business that values

solutions-driven thinkers

,

proactive problem solvers

, and

customer-focused professionals

who thrive on making things work. If you love improving processes, learning new skills, and rolling up your sleeves to tackle challenges, you'll fit right in.

Job Summary

We're looking for a

Property Administrator

who is highly organised, detail-oriented, and ready to make an impact. In this role, you'll be the backbone of our operations--managing property documentation, liaising with tenants, landlords, buyers, and vendors, and ensuring everything runs smoothly behind the scenes.

This is an excellent opportunity to develop your skills within a dynamic property agency and play a key role in supporting the efficient running of our portfolio.

Responsibilities

Maintain accurate records of property details, lease agreements, and tenant information using property management software. Handle incoming calls with professionalism, delivering outstanding customer service every time. Assist with data entry for rent collection, maintenance requests, property marketing, and financial reporting. Support the administration of tenancy agreements, lease renewals, rent increases, and property marketing. Coordinate maintenance schedules and liaise with contractors to ensure timely resolution of issues. Keep compliance checks up to date across the portfolio. Organise and file documentation systematically for easy retrieval and compliance. Prepare reports and correspondence related to property management and lettings activities. Contribute to team success by providing flexible administrative support as needed. Under take viewings as required.

Skills & Experience

Proficiency in

Alto

or

Street

property management software (highly desirable). Previous office experience demonstrating strong organisational skills and attention to detail. Excellent data entry skills with high accuracy. Proven ability to prioritise tasks effectively in a fast-paced environment. Professional phone etiquette and confident communication with internal and external stakeholders. Ability to upsell additional services while maintaining customer satisfaction. Outstanding organisational skills, proactive attitude, and ability to work independently or as part of a team.
This role offers an engaging environment for individuals eager to grow their career in property while contributing positively to our success.

Job Type: Full-time

Pay: 25,000.00-26,000.00 per year

Benefits:

Company events Company pension
Experience:

Property management: 1 year (preferred) Administrative: 2 years (preferred) Lettings or property sales: 1 year (preferred) Customer service: 2 years (preferred)
Work Location: In person