Job Description

Job Advert


Are you ready to help turn property dreams into reality?



We're looking for a proactive and personable Property Administrator to join our Residential team based at our Head Office in Trumpington, Cambridge on a 12-month fixed-term contract covering maternity leave.



Our expert residential team supports clients through every stage of the property journey - from valuations and marketing to negotiations and successful completions - across buying, selling, renting, letting, and new home developments.



As a Property Administrator, you'll work closely with our Client Care Coordinator to welcome and guide buyers as they begin their property search. You'll support our residential sales negotiators with a variety of tasks, including arranging viewings and surveyor visits, liaising with vendors, transcribing pitch reports, updating our CRM system, and raising departmental invoices.



This role is expected to begin in mid to late October, making it ideal for applicants who can start quickly or are available at short notice.



We're looking for someone with strong administrative and customer service skills, excellent attention to detail, and a genuine passion for creating memorable client experiences - if that sounds like you, we'd love to hear from you!

What you'll be doing:

Handling daily phone and email enquiries whilst managing the Residential Sales inbox alongside the Client Care Coordinator Co-ordinating appointments for viewings, preview visits and surveyors whilst liaising with vendors and applicants Registering new applicants and matching them to suitable properties to maximise cross-selling opportunities Maintaining and cleansing the Reapit database, keeping client records up to date and ensuring regular engagement Creating property information pages for new listings using OneNote Managing and auditing key and alarm sheet records, including vendor communication for access Supporting the viewing guide team with diary management and inputting feedback from viewings Assisting with property completions, including key preparation and release documentation Ordering and arranging 'For Sale' board installations and collections Keeping brochure drawers and filing systems organised and updated, including comparables Transcribing pitch letters and assisting agents with research ahead of meetings Processing invoices via NetSuite and updating CRM records in HubSpot

About You:

Essential

Strong organisational skills with the ability to manage multiple tasks simultaneously Excellent communication skills, both written and verbal High attention to detail and accuracy in data entry and documentation

Desirable

Familiarity with real estate databases and CRM software Previous experience in real estate sales support or a related field is preferred

Why Bidwells?

We're a different kind of business. Whilst we're a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen.