Job Description

Job description

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Job Title: Property Administrator

Department: Estate Management

Location: Portsmouth Office

Hours: Monday to Friday 09:00 - 17:00 - 1 hr lunch break (35hrs) (Additional hours when necessary, depending on the needs of the business)

Report to: Head of New Business

Holiday Allocation: 25 days per annum

Salary: Dependent on age and experience

Summary of Job: To assist PS&B Property Management in the mobilisation of a mixed and varied portfolios of residential and commercial property located in the South of England, across all PS&B offices.

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Main Tasks & Responsibilities

To assist the Head of New Business in their role to on-board and mobilise Properties into the business To gather information from various third parties To distribute information across various departments within the business To handle and deal with initial enquiries from potential new clients To assist with the monitoring and processing of relevant property information To manage databases and work from detailed checklists To assist with obtaining tenders and quotes for the appointment of contactors for planned and reactive maintenance. To assist Property Manager(s) with preparing property information for takeover or handover of management. To assist with filing, scanning and reorganisation of electronic filing systems. To issue welcome packs to new leaseholders. To maintain records of all contact information for landlords and leaseholders. To attend properties when required on an ad hoc basis To liaise with utility brokers and utility companies and maintain records. To develop and maintain a culture of good public relations and customer care.
#### Person Specification:

Person Specification: Good level of experience in customer service and committed to providing a high standard of customer care. Good public relation and communication skills, orally and written, good telephone manner. Possess good IT skills particularly in Microsoft Office Suite; primarily word, excel & outlook. Experience of working with a database system e.g. Microsoft Access. Knowledge of QUBE Database is advantageous but not a prerequisite. An understanding of property management preferably blocks management and the relevant legislation. Ability to communicate effectively with people at all levels, e.g. freeholders, lessees, solicitors, contractors etc. A basic knowledge of various building construction forms and techniques for their repair and maintenance is advantageous but not a prerequisite. An appreciation of the legislation framework relating to leasehold management. Be a team player and be prepared to work from any of our offices or if necessary, from home.

Please Note:

This job description is an indication of the job role you have been employed to do and not an exhaustive list of daily or monthly tasks. All employees will be expected to undertake any suitable tasks requested by their line Manager to meet the changing needs and future growth of the business, as discuss in regular reviews. The job description needs to be read alongside the post-holders Contract of Employment and Employee Handbook, which provides detailed information concerning the policies and procedures of our company. This job description will be reviewed periodically. As part of the recruitment process, social media checks may be carried out as part of the pre-employment screening. By applying to this vacancy, you agree for this to take place. If you have any questions, please email Reecej@bluebombini.com to discuss further.