Job Description

Job Overview

We are seeking a dedicated and proactive Agent to join our team. The ideal candidate will play a crucial role in facilitating communication and ensuring the smooth operation of our services. This position requires strong organisational skills and the ability to manage multiple tasks efficiently. A background in administration is highly beneficial, and proficiency in multiple languages is an advantage.

Responsibilities

Serve as the primary point of contact for clients, addressing inquiries and providing exceptional customer service. Maintain accurate records and documentation to support operational processes. Coordinate schedules, appointments, and meetings, ensuring all parties are informed and prepared. Assist in the development of communication materials, including reports and presentations. Collaborate with team members to streamline processes and improve service delivery. Manage correspondence, both written and verbal, with clarity and professionalism.

Experience

Previous administrative experience is essential for success in this role. Excellent communication skills are required, with the ability to engage effectively with diverse audiences. Multilingual abilities are considered a valuable asset, enhancing our capacity to serve a broader client base. Strong organisational skills are necessary to manage competing priorities and ensure deadlines are met efficiently. Join us in this exciting opportunity to contribute to our team's success while developing your professional skills in a dynamic environment.
Job Types: Part-time, Permanent, Temp to perm, Zero hours contract, Internship
Contract length: 6 months

Pay: From 12.50 per hour

Expected hours: No less than 15 per week

Benefits:

Flexitime Work from home
Work Location: Hybrid remote in Ilford IG1 1QB