Job Description

Job Purpose

Working within our Specialist & Commercial Property team you will support Solicitors in their varied caseloads from instruction through to completion and registration. You will be responsible for ensuring you maintain ongoing high performance and deliver a quality, client-focused operation.

You are responsible to ensure the delivery of excellent, added value client service, which continually exceeds client expectations.

Key Responsibilities

Client Management

Maintain and build good professional working relationships with clients, external institutions and organisations Develop and improve client service standards, adopting a total customer care culture throughout your team

Technical Responsibilities

Obtaining title documents Assisting with exchanges and completions Undertaking relevant searches and prepare Search reports Drafting SDLT returns and Transfer Deeds Prepare Mortgage Reports Liaise with clients and third parties Request Redemption statements Adhere to and promote compliance with Conveyancing Quality Scheme and the Conveyancing Protocol, the firm's policies, practices and procedures; legislation applicable to the profession and to any relevant quality standards Through training and other means, to keep fully up to date with relevant legislation and practice
You will be working towards:

Preparing and drafting Contract Packs Preparing and drafting Title Reviews Identifying and obtaining missing documentation from a review of a file, dealing with enquiries; and checking title documents

Knowledge & Experience

Previous legal assistant experience within conveyancing required Experience of using case management software Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts Able to work accurately and clearly explain technical matters to non technical users in both written and verbal forms A client focused approach to service delivery Strong experience in using Microsoft office tools - Word, Excel, Outlook etc. Working knowledge of the CQS Protocol, , UKFML, and BSA Handbooks Self-motivated and able to work under pressure to strict deadlines/timescales excellent communication skills and telephone manner An attention to detail Highly organised Flexible
Job Types: Full-time, Permanent

Expected hours: 37.5 per week

Work Location: In person