Job Description

A leading legal firm is seeking a

Claims Handler

to join its well-established and growing

Property & Casualty (P&C)

team, based in

Bristol

. This team operates within the wider Insurance Group and represents a significant portion of the UK's household and commercial property insurers, along with several major insured clients and cover holders. The caseload spans a wide range of property damage claims, including fire, water, construction, impact, and subsidence-related matters.

Role Overview:

The position involves managing a caseload of

subrogated property recovery claims

on behalf of various insurer clients. The successful individual will take claims from initial instruction through to pre-action stages and, where necessary, into litigation. A sound understanding of the

Civil Procedure Rules (CPR)

is essential for this role.

This is a varied and engaging opportunity where autonomy is encouraged. Depending on experience and performance, the successful candidate may handle matters ranging in value from

10,000 to multi-million-pound claims

. There will also be opportunities to support business development and client-focused initiatives.

Key Responsibilities:

Manage a substantial caseload of property insurance claims. Ensure timely and high-quality service delivery in line with client expectations and service level agreements. Maintain and report on required management information as per client protocols. Contribute to continuous improvement in team processes and client services.

Required Skills and Experience:

Prior experience handling claims and managing caseloads independently. Experience with litigation and working knowledge of Civil Procedure Rules. Background in insurance is preferred but not essential. Strong communication skills, both written and verbal. Ability to take initiative, solve problems independently, and recognise when to escalate. Strong attention to detail and organisational ability. Demonstrates confidentiality, integrity, and a team-oriented approach. Proficient in Microsoft Office. Commercial awareness and a proactive attitude toward client service.
This role is ideal for a self-motivated professional with a passion for claims handling and a desire to work in a

collaborative, inclusive, and client-focused environment

.

Job Type: Full-time

Pay: Up to 30,000.00 per year

Work Location: In person