Job Description

Wellspring Settlement

- Property, Facilities & IT Manager

Reports to: Chief Executive Officer (CEO)

Line Manages: Reception & Room Bookings Team; Maintenance and Caretaking Team; Cleaners

Salary Band: Scale H points 34 -37 33,944-36,570 per annum. Successful applicants start at the bottom of the scale.

Holiday - 5 weeks plus all bank holidays

Pension - Employees will be enrolled into the workplace pension if eligible.

This post is subject to a satisfactory enhanced DBS check

Purpose of the Role

The Property, Facilities & IT Manager is a key role in Wellspring Settlement, a community anchor organisation for Barton Hill, responsible for the effective management and maintenance of the premises, facilities and IT in a way that supports and enables the organisation to serve the community and achieve maximum impact.

A member of the Senior Leadership Team, the role will work collaboratively with other members of the team to support the overall goals of the organisation being fulfilled, through the particular lens of welcoming, impactful and income-generating community buildings.

Key Responsibilities

Property and Facilities

Ensure the buildings and facilities are safe, efficient, compliant and well maintained through: Overseeing day-to-day facilities management across all Wellspring Settlement buildings, including ensuring appropriate cover for buildings. Lead and manage the Maintenance and Caretaking team and Cleaning staff to ensure buildings are safe, well maintained, and fit for purpose. Lead and manage the Reception & Room Bookings team ensuring excellent customer service and effective use of space. Ensure compliance with statutory and regulatory property requirements including fire safety, asbestos, electrical, gas, legionella, and accessibility. Plan and deliver preventative maintenance schedules, inspections, and remedial works. Procure and manage facilities-related contracts including utilities, waste, cleaning, and maintenance. Manage building security, access systems, and emergency procedures. Effectively manage property and facilities in line with agreed budget. Support income generation through room hire and efficient property use. Ensure spaces are inclusive, welcoming and our organisational approach to equity, diversity and inclusion is implemented throughout our buildings. Work collaboratively with the Finance Manager on property income service charges and cost management.
Health, Safety and Compliance

Lead on Health & Safety policy development, implementation, risk assessments, and training for all premises-related activities. Maintain accurate compliance records, certificates, and safety documentation. Act as the organisation's competent person for premises compliance and Health and Safety liaison with external authorities. Report on Health and Safety compliance to the CEO and Board of Trustees.
IT and Systems

Oversee IT systems and infrastructure ensuring they are fit for the organisation's needs through managing IT infrastructure and equipment, systems (including data security) contracts and software licences in liaison with WS staff and (BOM) external IT support providers.

Property Development and Capital Projects

Support the CEO in long-term asset and capital planning, including refurbishment and development projects. Contribute to feasibility studies, business cases, and cost-benefit analyses for property investments. Work with other WS staff to ensure local people have opportunities to be involved in future planning around buildings.
Leadership, Collaboration and Governance

Contribute as a member of the Senior leadership team. Contribute to organizational planning, risk management, and efficiency improvements. Work collaboratively with services, supporting and enabling them to achieve their impact. Work collaboratively with tenants, room hirers and other organisations; being proactive in line with the agreed organizational strategy. Oversee "love your buildings" strand of our community responsibilities. Ensure all staff receive appropriate induction in premises, health and safety and IT. Ensure delivery of objectives from strategic plan that are relevant to the role. Produce regular reports for the Board in line with role.
All staff duties??

Work with a cross-organisation team to: deliver a community event (contributing to annual calendar of community activities); gather community intelligence; look after buildings; share knowledge and skills to promote staff development. Take an active role in internal communication - sharing appropriate information about what you are doing and community intelligence and engaging with information shared with you. Positive external communication appropriate to role - including advertising services and celebrating achievements. Team working, peer support, contribute to a culture of learning and curiosity: attend and contribute to team meetings, support each other's personal growth; supporting and attending training and staff development opportunities. Be aware of organisational priorities and appropriately promote them / embody them through your work. To be aware of other Wellspring Settlement and local services, to refer people to the appropriate groups, services and opportunities. Work in a trauma informed, asset based, person centred way. Use autonomy and creativity to make and implement decisions commensurate with role and seniority.
General Duties??

To prepare, attend and actively participate in regular supervision sessions including engaging in the monitoring and review of performance targets. To work within the policies and procedures of Wellspring Settlement and attend appropriate team meetings, training events and staff development days. To communicate with staff, volunteers, service users and partners in a positive and effective manner. To be familiar with and work within IT systems, policies and procedures and risk assessments and ensure that you are using them to support your work. At all times to work within and actively promote the Equity, Diversity and Inclusion policy of the Settlement. At all times to be aware of the health and safety of colleagues, users, local people and self and to work within the health and safety policies of the Settlement. Work flexibly in terms of responsibilities and working hours as required and by mutual agreement, including occasional evening and weekend work, carrying out any duties as they arise which are consistent with the general character of the post.
Person Specification

Essential

Alignment of values with those of the organisation. Proven experience managing buildings, facilities, or estates within a multi-site environment. Strong understanding of property compliance, health and safety, and statutory maintenance requirements. Experience managing maintenance and cleaning teams or contractors. Competence in IT systems and confidence managing external IT contracts and providers. Ability to manage budgets, contracts, and service charge arrangements. Excellent organisational, leadership, and communication skills. Ability to work collaboratively across teams and with external stakeholders. Knowledge and experience of property and compliance management. Knowledge and experience of health and safety requirements and a willingness to undertake a formal qualification in health and safety. Experience managing capital or refurbishment projects. Experience of managing people.
Desirable

Knowledge of charity or community property management contexts. Understanding of asset based community development (ABCD), equity, diversity and inclusion and the community of Barton Hill. Formal qualification in Facilities Management (e.g., IWFM Level 4 or above) (AssocRICS). Formal qualification in or health and safety (e.g., IOSH/NEBOSH).
Job Type: Part-time

Pay: From 27,155.20 per year

Expected hours: 28 per week

Benefits:

Company pension Flexitime Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay
Work Location: In person