Job Description

? About the Role



As a Property Manager, you'll be the dedicated point of contact for residents from the moment they move in. You'll oversee the full tenancy lifecycle--managing check-ins and check-outs, handling maintenance issues, ensuring compliance, and fostering a strong community atmosphere.

Key Responsibilities:

Act as the first point of contact for all tenant enquiries via phone and email.

Manage the full check-in, check-out, and deposit return process.

Resolve and support any out-of-hours incidents as needed.

Ensure all properties comply with relevant legislation and safety regulations.

Log maintenance and repair issues, and coordinate with contractors for resolution.

Conduct home demonstrations, vacant property inspections, and annual landlord checks.

Lead regular community engagement and resident activities.

Handle monthly rent collection, credit control, and arrears management.

Maintain accurate records and issue legal notices when required.

Support the Lettings Team during peak periods and tenant onboarding events.



About You



We're seeking someone with a customer-first mindset, a proactive approach, and a passion for property. Ideally, you'll bring:

Proven experience in a client-facing property management role (BTR, PBSA, or similar).



An ARLA qualification is desirable.

Strong communication skills--both written and verbal.

A driven, self-starter attitude with a can-do approach.

Excellent organisation and multitasking skills.

The ability to work independently and make informed decisions.

A collaborative spirit and a team-oriented approach.

A problem-solving mindset with a keen eye for detail.

A commitment to confidentiality and professionalism.

Ambition to grow with a scaling business offering clear career progression.



Why Join Us?



Be part of a vibrant, growing company in the BTR sector.

Work in a collaborative and supportive environment.

Opportunities for personal and professional growth.

Make a real impact in the lives of residents and the community.

Ready to take the next step in your property career?



Apply now and be part of a business that's reshaping the future of renting.