Job Description

We're looking for a talented property maintenance coordinator with experience to join our award-winning Bournemouth based estate agency. Working at the heart of our lettings operation the ideal candidate will have a strong work-ethic, a positive can-do attitude and the willingness to learn & develop in this pivotal role.

The Role

Organising property maintenance and repairs, liaising with tenants, landlords and contractors Building long term relationships with potential and existing landlord's, tenants and contractors Management of a portfolio of residential properties of up to 200-250 units to include maintenance, property visits, negotiating tenancy renewals and rent increases Coordinating tasks such as gardening, repairs and decoration Emailing tenancy agreements & registration of tenancy deposits Managing deposit disputes Daily tasks, managing queries in relation to leases, subletting and permissions Assisting with the processing of complaints, ensuring a high-quality service through to the conclusion of the complaint Using a CRM system for property management (logging calls, keys in and out, raising reactive works orders and annual orders) Ensuring properties remain compliant and up-to-date with the latest legislation Assisting the Maintenance Manager with any other duties as required

Our Expectation

Lettings Or Maintenance Experience: 1 Year Minimum Positive can-do attitude & show willing in all tasks Excellent communication skills Passionate about delivering outstanding customer service Exceptional organisational skills & attention to detail Good at multi-tasking with the ability to quickly switch between tasks & prioritise Remain calm under pressure

Holiday Entitlement

28 days holiday including bank holidays Additional Paid Day Off For Birthday Additional Day's Leave Accrued For Every Year Worked, After 3 Years Of Employment (Up To 5 Additional Days)

Working Hours (5 Day Week)

09.00 - 17.00 Monday - Friday

Remuneration

30,000 p.a. Plus Uncapped Commission (OTE: 35,000 +)
Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Company pension
Experience:

Property management: 1 year (preferred)
Work Location: In person