Chancellors is one of the UK's leading estate and lettings agencies, with a proud history dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers.
For generations, we've helped people buy, sell, let, and rent property with confidence. Our strong presence across Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, London, Herefordshire, Wiltshire, and Mid Wales ensures we understand the communities we serve and the property markets that shape them. Chancellors is proud to be part of LRG, one of the UK's largest and most forward-thinking property services groups. Backed by the scale and strength of LRG, we continue to focus on what we do best: delivering expert, local service with a personal touch.
Job Summary and Key Responsibilities:
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Duties will include:
Meet and exceed both team and individual service standards
Investigate and resolve queries and problems
Advise and recommend course of action on a range of property issue
Liaise with third party supplier to arrange works to be undertake
Develop and build strong relationships with key client
Liaise/negotiate between landlords and tenant
Meet and exceed your personal targets for management upgrade
Assist with gaining management instructions by attending selective market appraisal
Conduct property inspections
Skills required:
Have excellent communication skills over the telephone
Have accurate administrator skills
Be highly organised with an acute attention to detail
Be quick to learn and follow procedures
Have previous customer service experience
Stay calm and positive under pressure
Have a knowledge of the HMO process
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment
Benefits:
Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
Retail discounts.
Regular awards & incentives for Top achievers.
Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
Excellent parental leave & company fertility policy in place.
Structured training & support.
Chancellors
as part of LRG, are an equal opportunities employer?and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.??? ??
LRG does not engage the services of Recruitment agencies for the purpose of hiring.?All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Job Types: Full-time, Permanent
Pay: 26,000.00-27,500.00 per year
Work Location: In person
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