Job Description

Fenn Wright is East Anglia's leading independently owned partnership of Chartered Surveyors, estate agents and commercial property experts. Established in the region for over 250 years, the firm recently expanded and now operates from 12 high profile locations in Essex and Suffolk. We aim to mix traditional methods with a modern approach, using cutting edge technology and our wealth of experience to deliver results for our clients.

Fenn Wright is a multidiscipline firm, specialising in residential sales and lettings, commercial agency, rural, water and leisure property services, RICS valuations, building consultancy and property management. At Fenn Wright, we pride ourselves on our reputation and strive to deliver a high level of service, regularly achieving five-star reviews.

The successful candidate will be expected to work at the highest standard and be committed to delivering outstanding client service, as an individual and as part of a motivated team. Placed within our Property Management Team located at our head office in Stanway, Colchester, the successful candidate's key responsibilities will involve; providing vital support to our Lettings division operating across our branch network, delivering excellent levels of customer service to Tenants and Landlords whose properties are managed by Fenn Wright.

Key Responsibilities

Managing a portfolio of properties in the local area. Organising & conducting property visits. Organising safety inspections in line with legislation and flagging up remedial works. Reporting back to landlords and arranging any necessary remedial work. Dealing promptly and courteously with all communications from landlords, tenants and contractors. Responding quickly to urgent maintenance issues and dealing with potential dangers associated with a property in a timely manner. Negotiating tenancy renewals, collecting rent and dealing with late payments. Processing end of tenancy check outs, liaising with utility companies, letting offices and client accounts departments. Running monthly reports.

Essential Skills

A minimum of two years experience Strong communication skills - verbal and written Excellent organisational skills Work well under pressure Strong attention to detail Ability to work independently as well as a team player

Personal Attributes

Professional Confident Proactive/self-starter Willingness to learn Strong work ethic Punctual

Hours of Work

40 hours per week - 08:30 to 17:30 - Monday to Friday with one hour for lunch

Benefits

23 days holiday, rising to 25 days in the third holiday year plus Public Bank Holidays Complimentary birthday day off Pension Life Insurance Medical Cash Plan
The salary band given is dependent on experience.

Job Type: Full-time

Pay: From 27,000.00 per year

Benefits:

Additional leave Company events Company pension Life insurance On-site parking Referral programme Sick pay
Work Location: In person