Job Description

Job Title: Property Manager

Department: Property Management

Reports to: Associate

Salary TBC

Location: Office-based with site visit day and working from home day (152 West Regent Street, Glasgow)

Hours: Monday to Friday, 9:00 AM - 5:00 PM (with flexibility for evening meetings)

Job Dimensions

Redpath Bruce Property Management Ltd. provides an unrivalled service in managing a wide range of properties--from traditional tenements to modern developments and ground maintenance. We also deliver specialist services tailored to the unique requirements of new developments.

Each property is managed by a lead Property Manager, supported by a dedicated team with extensive market knowledge and experience.

Job Purpose

To deliver high-quality customer service and effective property management across an allocated portfolio. The successful candidate will be proactive, organised, and capable of completing tasks to a high standard. Training will be provided where necessary.

Key Duties and Responsibilities

Property Management

Apply company policies and procedures consistently. Arrange day-to-day, contracted, and cyclical maintenance. Attend client meetings, including AGMs. Assist with project management of major works with surveyors or consultants. Liaise with councils, professional bodies, and relevant agencies to ensure regulatory compliance. Maintain and update client files and correspondence. Respond to queries verbally and in writing. Issue and collect fees and common charges. Manage budgets, year-end accounts, and client statements. Monitor arrears and initiate credit control procedures. Track expenditure against budgets and produce management reports. Conduct regular site visits to ensure property standards. Process insurance claims efficiently. Communicate management issues to owners and issue relevant fees. Review and approve client communications and newsletters. Ensure Health & Safety compliance through professional services.
Working Environment

Office-based with regular site visits and occasional evening meetings. Standard hours: 9:00 AM - 5:00 PM, Monday to Friday (1-hour lunch break). Flexibility required for client meetings outside standard hours.
Knowledge, Skills, and Experience

Essential

Minimum 2 years' experience managing a residential block portfolio. Knowledge of relevant legislation: Property Factors (Scotland) Act 2011 Code of Conduct Order 2012 Registration Regulations 2012 Ability to interpret and apply company procedures. Strong verbal and written communication skills. Analytical and logical reasoning under pressure. Excellent IT skills (Word, Excel). Commitment to customer service. Ability to prioritise and manage workload effectively. Professional judgement and discretion. Problem-solving and initiative. Alignment with Redpath Bruce values and behaviours.

Desirable

IRPM Part 1 and Part 2 Relevant property management or related degree Assoc. RICS or higher RICS membership

The Person - Competencies & Behaviours

Communication & Teamwork

Open, honest, and respectful. Clear and structured communicator. Positive, can-do attitude.

People Management & Development

Meets performance objectives. Willingness to learn and support others. Acts as a role model.

Creativity & Innovation

Curious and open to new approaches, commitment &drive High standards and professionalism. Loyal and dedicated to company values.

Business Behaviours

Understands the property management marketplace. Builds effective internal relationships. Manages external spend responsibly. Delivers high-level customer service. Identifies and applies appropriate solutions, results orientated

Technical Behaviors

Actively seeks opportunities to expand expertise.
Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Company pension Cycle to work scheme Life insurance
Application question(s):

Minimum one years experience in property management Driving licence
Work Location: In person