All applicants are kindly requested to provide a covering letter to evidence how you meet the criteria of this post, along with your CV.
Interviews will take place on Friday 20th June 2025.
Overview of the Role
This is an exciting opportunity to manage a mixed portfolio of student occupied properties ranging from a small complex, to off-street shared student housing and housing for students with dependents in Leeds.
We are looking for someone with experience within student living, property management or facilities management. Your experience should be complemented by a strong customer focus, an interest in student welfare, and a commitment to enhancing the university experience.
This post requires flexibility, initiative and considerable organisation of workload and carries a high level of responsibility in ensuring that health and safety routines are carried out with accuracy and rigour. A full UK driving licence and the willingness to work flexibly on occasions is required.
Main Duties and Responsibilities
As a Property Manager, you will play an important role in the effective management of allocated properties, prioritising the safety and wellbeing of tenants.
Your responsibilities include:
Effective day to day management of allocated properties including the safety and wellbeing of tenants
Carrying out and taking responsibility for Health and Safety checks based on Unipol's policies, ensuring compliance and adherence
Ensuring compliance with the Unipol Code or the National Code of Standards for Larger Developments as required
Undertaking property inspections on a regular basis to ensure that tenants are abiding by the terms of the tenancy agreement, health and safety regulations are being met
Arranging repairs and maintenance of the properties and checking that all works undertaken have been carried are of the right quality and represent good value for money
Developing and building positive relationships with tenants, addressing any concerns promptly
Handling tenant issues and addressing antisocial behaviour, escalating complex cases to the Tenancy Support and Wellbeing Coordinator
Maintaining accurate records in tenant and health and safety databases and ensuring compliance with mandatory documentation
Supporting with the smooth running of the tenancy cycle, including; lettings, welcoming tenants, tenant events, communications and tenancy changeover. Some of which will include limited evenings and weekends
Attending to emergency situations, including out of hours on a rota basis.
Occasional weekend and evening work may be required during key dates.
These duties provide a framework for the role and should not be regarded as a definitive list. The sites you work at may change over time as the property portfolio and the business evolves.*
Qualifications and Skills
As a Property Manager you will have:
Experience of student living, property management or facilities management
Excellent customer service skills with a passion for creating an outstanding customer journey
Strong communication skills with the ability to communicate effectively with different stakeholders
Good organisational skills with the ability to work autonomously and organise your own workload
Supervisory or leadership skills
The ability to work under pressure, solve problems, think on your feet and remain calm in a crisis
Attention to detail and accuracy
Good IT skills and familiarity with databases and spreadsheets
A full operable driving licence.
General Information
Unipol is a housing Charity, providing assistance in finding and supplying housing for students in Leeds, Nottingham and Bradford. All those working in Unipol are jointly employed by Unipol and the University of Leeds.
Further details about Unipol can be found by visiting www.unipol.org.uk
Job Type: Full-time
Pay: 27,644.00-31,637.00 per year
Benefits:
Casual dress
Company pension
Enhanced maternity leave
Sick pay
Schedule:
8 hour shift
Monday to Friday
Experience:
student living, property or facilities management: 1 year (required)
customer service: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work authorisation:
United Kingdom (required)
Work Location: In person