Job Description

PM Properties are recruiting for an enthusiastic and experienced Property Manager to take on the main office role running the day to day business. We are a small and rapidly-growing reputable lettings agency with an established and loyal client base. Demand for our services is high and therefore we have the opportunity to expand and grow. Our focus is primarily the student rental market located in the Kensington Fields area of Liverpool. We offer a unique proposition that encompasses a great working atmosphere / environment coupled with excellent customer service, quality properties in the right location and competitive pricing.

Key responsibilities of the role holder;

- General Management; Excellent organisational skills with working knowledge of the Microsoft Office suite and property management software - specific knowledge of PayProp would be an advantage.

- Revenue Growth; Maintaining / increasing existing rental streams whilst generating new revenue opportunities, retaining tenants, review rents annually to remain competitive

- Cost Management; Increase overall profitability through cost control measures. Value for money decision making.

- Customer Service; Provide a fantastic experience whether it be prospective or existing tenants, contractors or landlords.

- Financial Management; Ensure appropriate processes / reporting in place to monitor & execute financial transactions.

- Communication; Interfacing with Landlords, Contractors & Tenants through various methods; email, telephone, messaging, in person etc. Be able to deal with various demanding scenarios when required whilst remaining in control of the conversation.

- Legal & Professional; Ensure all legal / HMO requirements are complied with. Maintain and add affiliations required. Ascertain / maintain professional property accreditation.

- Commercial; Ensure all contracts with Landlords, contractors and tenants are in in place & robust.

- Management Reporting; Determine & providing monthly management reports.

- Quality Assurance; Develop appropriate metrics and gather feedback on the services provided.

- Marketing; Advertise on various digital platforms plus own website and shop front.

- Systems & Processes; Suggest ways to improve on existing systems / IT architecture and ways of working. Be able to take advantage of social media.

- Visibility; To lead staff by example. Our office is based on the heart of the area we operate within. Daily attendance to maintain / build relationships with tenants, contractors and landlords is essential.

Job Type: Full-time

Pay: 27,000.00-29,000.00 per year

Benefits:

Company pension Free or subsidised travel Free parking
Work Location: In person

Application deadline: 17/10/2025
Expected start date: 01/12/2025