Job Description

Title: Property Manager - LLR (London Living Rent)



Contract Type: Permanent - Full Time - 35 hours



Salary: 35,951 per annum to 39,531 per annum (London weighted salary) dependant on experience plus ECUallowance if policy requirements are met


Reporting Office: London, Stratford



Persona: Agile 1-2 days office attendance required



Working Pattern: Monday to Friday - 09:00 - 17:00 (occasionally hours may differ)



Closing Date: 12th September 23:00



Interview Dates: Via Ms Teams on a date to be confirmed.

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Role Profile - Property Manager LLR.docx

Benefits

include:

Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and

many more

...

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join L&Q's Growing London Living Rent Team - Be Part of the Journey to Home Ownership

L&Q's

London Living Rent

portfolio has seen exceptional growth and is set to become one of the largest in the capital--helping thousands of residents take their first step toward home ownership. Our homes cater to a wide range of aspirations, incomes, and life stages, and we're proud to be making a real difference.



We're now looking for an

experienced Property Manager

to join our passionate and high-performing team. If you're driven by customer impact, thrive in a fast-paced environment, and want to be part of something meaningful, we'd love to hear from you.

What You'll Be Doing

As a Property Manager in our LLR team, you'll play a key role in delivering a seamless resident experience while ensuring our portfolio performs at its best. Your responsibilities will include:


Maximising rental income and minimising void periods across your portfolio.

Supporting property acquisitions and onboarding new homes into the LLR scheme.

Ensuring compliance with all relevant legislation and internal standards.

Delivering exceptional customer service to a diverse resident base.

Managing tenancies and assets to ensure long-term sustainability.

Conducting routine checks to identify fraud, subletting, and tenancy breaches.

What You'll Bring

We're looking for individuals who are proactive, solutions-focused, and passionate about housing. You'll need:


Proven experience in

property management and lettings

, ideally within the private rented sector. A strong understanding of

London Living Rent

and its role in the housing market. Excellent communication and customer service skills. A track record of meeting

targets and deadlines

in a commercial environment. Confidence in using

Microsoft Office

, Teams, and CRM systems (especially Microsoft D365). Experience in

tenancy renewals, complaint resolution

, and legal tenancy processes. Knowledge of

Assured Shorthold Tenancies

, legal notices, and arrears management.

If this sounds like you, we would love for you to apply!

Why Join Us?

Be part of a

mission-driven organisation

helping Londoners into home ownership.

Work in a

collaborative and supportive team

that values innovation and impact.

Enjoy a role where

no two days are the same

, and your work truly matters.

Note:

This role will be office-based more than the standard 1-2 days per week until training is completed.

Ready to Make a Difference?

If you're ready to bring your energy, expertise, and passion to L&Q's London Living Rent team, and help shape the future of affordable housing in London.



This role is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will need a full driving licence and have access to a vehicle that is insured for Business Use.



We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.

About L&Q:

We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.



250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.


At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.



L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.


If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk


At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.



Click here to find out more about L&Q and why you should join us!


ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.




#TJ

Property Manager LLR - August 2025

Location:

London - Stratford

Posted:

29/08/2025

Closing date:

12/09/2025

Closing time:

23:00