Job Description

About LIVINGWAY

At LIVINGWAY, we are dedicated to empowering individuals and communities through innovative solutions and exceptional service. Rooted in a commitment to excellence, integrity, and collaboration, we strive to create meaningful impact in everything we do. Our organisation is built on a foundation of strong values and a vision to inspire positive change. Whether in the workplace or the communities we serve, LIVINGWAY is a place where passion meets purpose, and everyone is encouraged to grow, thrive, and succeed.

Job Title: Property Manager
Reports To: Head of Sales & Leasing / COO
Location: LIVINGWAY Head Office, M4 6WX
Job Type: Full-Time

Summary:
LIVINGWAY is seeking a proactive and dedicated Property Manager to oversee the daily operations of our property portfolio. The successful candidate will be responsible for managing tenant and landlord enquiries, coordinating viewings, tenancy renewals, and ensuring smooth day-to-day operations of our properties. This role demands excellent communication, organizational, and problem-solving skills to deliver top-tier service to both tenants and landlords.

Key Responsibilities:

Enquiries & Viewings:

Handle incoming property enquiries via phone, email, and online platforms. Schedule and conduct property viewings for prospective tenants. Follow up on viewings to gather feedback and support decision-making.
Tenancy Management:

Process tenancy applications and liaise with both tenants and landlords. Oversee the move-in process, ensuring all necessary checks and documentation are completed. Manage tenant relations, responding promptly to queries and resolving any issues. Conduct periodic property inspections and ensure compliance with tenancy agreements.
Renewals & Planning:

Track tenancy expirations and proactively manage renewal negotiations. Prepare and issue renewal notices and agreements to tenants. Work with landlords to review and adjust rental rates as necessary.
General Property Management:

Ensure properties are well-maintained by coordinating repairs and maintenance. Liaise with contractors and service providers to arrange necessary works. Manage rental payments, arrears, and communicate with tenants regarding any outstanding amounts. Ensure compliance with all legal and regulatory requirements, including health and safety standards.
Administration & Reporting:

Maintain accurate records of all tenancies, maintenance works, and communications. Prepare reports for management on occupancy rates, rental income, and maintenance expenses. Stay updated on market trends and legal requirements to provide informed advice.
Experience & Skills Required:

Previous experience in property management or real estate. Strong customer service and negotiation skills. Excellent organisational and multitasking abilities. Knowledge of tenancy laws and property regulations is desirable. Proficiency in property management software and Microsoft Office Suite. A proactive and problem-solving mindset. A valid driver's license (if required for property visits).
Why Join LIVINGWAY?

A dynamic and supportive work environment. Opportunities for professional growth and career development. Competitive salary and benefits package.
If you are a highly motivated and organised individual with a passion for property management, we'd love to hear from you!

Apply today to join our team at LIVINGWAY.

Equal Opportunity Statement:
LIVINGWAY is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, gender, age, sexual orientation, disability, or any other protected status.

Job Type: Full-time

Pay: 26,000.00-30,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Free parking
Schedule:

Monday to Friday Weekend availability
Application question(s):

What interests you about working with LIVINGWAY specifically? What does good customer service mean to you?
Experience:

Lettings: 1 year (required) Customer service: 1 year (required)
Work Location: In person