Job Description

Gilbert & Rose is one of Essex's fastest-growing lettings agencies, managing a large and expanding portfolio across South Essex. We pride ourselves on our energy, professionalism, and commitment to delivering exceptional service to our landlords and tenants alike.

We are looking for a

Property Manager/Senior Property Manager

to join our dynamic team, someone who's proactive, organised and has a genuine passion for property. The role will be shaped around the right person, so whether you are early in your property management career or already experienced, we would love to hear from you.

The successful applicant will be responsible for overseeing a portfolio of residential properties, ensuring tenancies run smoothly from start to finish. The ideal candidate will have previous experience in residential property management, but we are equally open to more experienced applicants.

We're looking for someone with a can-do attitude, who's willing to learn, grow and contribute to a team that values initiative and accountability.

Responsibilities

Tenant Management

Handle leasing, renewals and rent increases

Address tenant inquiries, concerns, and complaints in a timely manner.

Enforce lease agreements and property rules.

Maintenance & Operations

Coordinate routine maintenance, emergency repairs, and landlord services.

Conduct /organise regular property inspections to ensure quality and safety standards are met.

Financial Management

Chase arrears and enforce payment terms.

Negotiate renewals, rent increases and tenancy changes

Manage deposit returns and resolving disputes professionally

Administrative & Legal

Maintain accurate and up-to-date property records, leases, and tenant files.

Ensure compliance with regulatory requirements and relevant certification

Liaise with 3 party insurance providers or solicitors over legal disputes

What we are looking for

A positive, proactive attitude and willingness to learn

Previous experience in residential property management (preferred)

Excellent communication and organisation skills

Strong problem-solving ability and attention to detail

Ability to manage workload efficiently in a fast-paced environment

Confidence using property management software (experience with Fixflo, Goodlord, or PayProp is a bonus)

A full UK Driving Licence and own vehicle

What We Offer

Competitive salary (dependent on experience)

Career progression opportunities within a rapidly growing company

Ongoing ARLA/Propertymark training and professional development support

Friendly, supportive team culture

Modern office environment in Southend-on-Sea

Monday to Friday 9am - 6pm, 30 mins lunch

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Employee discount On-site parking Referral programme
Experience:

Property management: 1 year (preferred)
Work Location: In person